L5 managament

Assessment number 2 Support Development of self and team members Equality, Diversity and the Team Leader

I communicate with carers on a day to day basis and always ensure that I am polite and professional. I ensure that relevant information is feed back to all staff to ensure that thy can perform as appropriate. When talking with staff I am constructive as well as to the point. I ensure that all staff are aware that I am approachable. I report to my manager on a daily basis so that they are aware of what is happening, what I have done. I will also communicate with my manager if I need advice on anything. If there is a issue with a client and I need to refer to a GP, Social worker etc I ensure that I have all information to hand and that I speak professionally and clearly.

There are many different types of a team leader and they play many different roles. There is the Leader and tis person ensures that their objectives are clear and that everyone is involved and committed. The challenger who questions ineffectiveness and takes the lead, whilst pushing for improvements. The doer who is a action person who urges other members of the team to get on with the task in hand. The thinker a person who produces carefully considered ideas, weighs up and improves ideas from other people. The supporter a person who dissolves tension and maintains harmonious working relationships
It is important that each team leader has a good knowledge of the sector that they are working with. Good communication skills is important as well as being a good team player. I also feel that it is important that the team leader can put aside their feelings to deal with any matters or issues that the team is facing. I feel that it is important that a team leader is good at problem solving an that they can think on their feet. I also feel that it is important that they adapt their communication skills to meet the needs of the clients and care workers. It is also important that they remain