According to their website, Southwest Airlines was established in 1967 in Texas, and first three cities Southwest Airlines served are Houston, Dallas, and San Antonio by using three Boeing 737-200s.Today, they serve much more than at that time as 97 destinations in 41 states, When Southwest reached the billion-dollar revenue, it became a major airline in 1989. Southwest Airline, which is serving domestic much more than other airline, is now America’s largest low-fare carrier(Southwest,2013). Southwest Airline is in 500 Fortune Company in 2009. Southwest Airline is the most unionized in the nation. They stated that 87 percent of their employees belong to a union. (Brancatelli, 2008). Southwest Airline provides low-fare with friendly customer service; they also don’t charge first two luggage. These reasons help Southwest became a big competitive in airlines industry.
Same as other company, Southwest Airlines also face some legal issues and obstacles by being part of a union. The case Gregory Wilson reported that the company only hire female for flight attendant and ticket agent. (Bennett-Alexander) Refusing male for those positions was violent of Title VII of the Civil Rights Act of 1964. Southwest Airlines defended against by showing that they did it intentionally base on a bona fide occupational qualification ("BFOQ").
The process of gathering a union includes many steps. By the National Labor Relations Board (NLRB), union organizers collect authorization cards which allow union to represent the signer to deal with employer from a group of selective employee on issues concerning wages, benefits, hours, and working conditions. (Boyce) After that union representatives continue to convince other employees to sign authorization cards. One a union collects enough signed card, it can file a petition.
Southwest Airlines also have some benefits which will be some advantages by having employees in union. First advantage is having easier and