MANAGEMENT STYLES, ON GRADE 12 LEARNERS’ PERFORMANCE IN
SELECTED SCHOOLS, IN THE PHILIPPI AREA, CAPE TOWN.
BY
M HOHO
THESIS IN PARTIAL FULFILLMENT OF THE DEGREE
MAGISTER TECHNOLOGIAE
IN THE FACULTY OF BUSINESS
IN THE
DEPARTMENT OF PUBLIC MANAGEMENT
AT THE
CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
SUPERVISOR: PROFESSOR IW FERREIRA
SEPTEMBER 2010
DECLARATION
I, Mzimasi Hoho, declare that the contents of this thesis represent my own unaided work, and that the thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own findings and not necessarily those of the Cape Peninsula University of Technology.
Signed: ……………………
Date: ………………………
-2.
ABSTRACT
This research study investigates the impact of different leadership and management styles on Grade 12 learners’ performances in Philippi high schools in Cape Town.
The literature that was consulted, explains the nature of performance, performance management, characteristics of good and bad leaders, characteristics of good and bad managers, emotional intelligence, strategic management and different leadership styles. All the above topics were explained in full; the multifactor questionnaire was used to determine the leadership and management styles of principals within their schools.
Information was gathered using three instruments, from a sample of seven principals
(Leaders) and 150 educators (Raters).
Firstly, a set of interview questions for the leaders was compiled, to determine their experience, management and leadership qualifications. This was to ascertain whether the performance of Grade 12 learners in their various schools is directly proportional to their qualifications.
Secondly, the multifactor Leadership Questionnaires, which were completed by the leaders (principals), were used to determine leadership and management
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