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Leading Change

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Leading Change
PPT: 3. Leadership and Managing Change (Week 10)
Think about:
Differences between management and leadership
The role of managers and leaders in change
Impact of leadership on change outcomes

3. Critically analyse the influence a leader can have on the outcome of proposed organisational change with reference to the differences between leadership and management.
A. The difference between the leadership and management:
1. Management is concerned with maintaining the current organisation (doing things right)-contractual exchanges and compliance.
2. Leadership is concerned with change (doing the right things) – inspirational exchanges and empowerment ( Bennis and Manus, 1985; Covey, 1996; Hayes,2010)
3. Managers and leaders attend to similar functions - but do so in very different ways.
4. However, managerial work in times of change is increasingly a leadership task (Hayes, 2010)
5. Deciding what needs to be done:
Managers: Set goals, establish detailed steps; Identify and allocate resources in order to achieve these objectives.
Leaders: Create vision, set a vision Develop the necessary strategies to get there
6. Developing the talent (才能)to do it:
Managers: Focus on aligning(调整)resources-organising and staffing
Leaders: Focus on aligning people, communicate the new direction and creating coalition to get there.
7. Ensuring that is done:
Managers: Ensuring people accomplish plans through control and problem-solving.
Leaders: Ensuring people accomplish change plans through motivation and inspiration.
8. In short, although organisations tend to be over-managed and under-led, there is need for a combination of strong leadership and competent management as a premise (前提)for significant, successful and sustainable change (Kotter, 1990).

Ways to effectively lead change:
Kotter’s checklist(1995) for leading change: (eight- step checklist )
1. establishing a sense of urgency- unfreezing, alerting members to

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