Behavior and
Management to Maximize
Business Success
GIOVANNA ROBERSON, ROBERT MALLORY, & DEBORAH
BARNETT
Overview
“Walmart operates over 11,000 retail units under
71 banners in 27 countries and e-commerce websites in 11 countries” (Walmart Stores, Inc.,
2015).
In 2014, Fortune 500 ranked Walmart as the number one most profitable corporation in the US.
The following presentation will outline how
Walmart leverages organizational behavior and management to maximize its success.
Introduction to Leadership
Establish Clear Vision
•Share your Vision with
Others
•Provide Information,
Methods & Knowledge
•Balance and Coordinate
Conflicting Interest
•
Introduction to Leadership
Leadership vs
Motivate
Inspire
Vision
Transformational
Facilitates
Management
Control
Organize
Plan
Transactional
Objectives
Organizational Culture
◦ Monitor and Control
Situation Analysis
◦ Alternative Goals and Plans
Implementation
◦ Goal and Plan Evaluation
Goal and Plan Selection
Organizational Culture
Drive
Business Knowledge
Motivation
Honesty
Organizational Power
Influence of power and politics within
Walmart:
Power in addition to engaging in politics can help employees influence decisions that impact their ability to meet the needs of their customers quickly.
Walmart believes in putting the customers needs first. Associate’s must have the ability to influence the decision making process to support this philosophy. Organizational Power
Types of Power in the organization:
Mix between formal and informal.
Management hold formal power such as controlling resources and reward power which is the ability to award associate’s.
Many associates posses informal power such as expert power which is gained through dependence, experience, and knowledge of their role.
Organizational Power
Who in the chosen department holds the power?
Frontline associate’s hold a substantial amount of power and influence.
Between the company’s philosophy and visionary
References: Continued Bateman, T. & Snell, S. (2011). Management Leading and Collaborating in a Competitive World. (9th ed.). New York, New York: The McGraw-Hill Companies. Assignmentsbox.co.uk/wp-content/uploads/2011/10/Leadership-at-Wal-mart.pdf.