Learning Team B: Bethany Miller, Louis Duarte, Amanda Meyers,
Deonna Harris, Elizabeth Horowitz
MGT/312
February 23, 2015
Wellington Williams
Leveraging Organizational Behavior and
Management to Maximize Business Success
Photo Credit: Starbucks
Keys to Success
• Leadership
• Organizational culture
• Organizational power
• Conflict management
Introduction to Leadership
Explain the contemporary theories and styles of leadership. • Path-Goal Theory
• Vroom and Yetton Model
• Leader-Member Exchange Theory
Introduction to Leadership
Describe the leadership style demonstrated within your chosen organization.
• Task oriented style (Basu, C., & Media, D.)
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Structure
Purpose
Task completion
Introduction to Leadership
Explain the differences between management and leadership, and explain how cultivating leadership skills in managers can beneft the organization.
• Managers- have subordinates, manages work and values results
• Leaders- have followers, leads their group and values achievements. (Lasker, Z)
Organizational Culture
Describe how managers, when applying leadership principles, can contribute to a healthy organizational culture. Organizational Culture
Cite specifc examples from your selected organization
Organizational Power
Describe the influence of power and politics within your selected organization.
Organizational Power
Describe the types of power in your organization
Organizational Power
Explain who in the chosen department holds the real power and why.
Conflict Management
An example of a conflict that occurred within the organization. • “Breast-feeding moms! Discrimination at
Starbucks” (Organize, 2005).
• Managements actions to remove breast-feeders.
• State laws for the protection of breast-feeders.
• Starbucks policy and management communication. Conflict Management
Strategies that were used to manage that conflict situation, including their level of
References: • George, J. M., & Jones, G. R. (2012). Understanding and Managing Organizational Behavior. Chapter 12: Leaders and Leadership. (6th ed.). • Basu, C., & Media, D. (n.d.). The Strengths & Weaknesses of a Task-Oriented Leadership Style. Retrieved February 23, 2015, from http:// smallbusiness.chron.com/strengths-weaknesses-taskoriented-leadership-style37835.html • Lasker, Z. (n.d.). Cultivate Leaders Throughout An Organization, Not Just At The Top. Retrieved February 23, 2015, from http://www.forbes.com/sites/marketshare/2011/07/13/cultivate-leaders-throug hout-an-organization-not-just-at-the-top /