The buyers of the services rendered by this industry include large multi national corporations that outsource their supply chain management activities as it is outside their core competencies. Some customers are extremely large volume buyers and as a result have a large amount of influence on the price of these services. The cost of switching between traders is small and the process quick, therefore buyers that are price sensitive are very likely to switch to those traders who can supply the same goods for a lower price. But even though there are many traders in the industry, only a handful have distinguished themselves because of their large global sourcing and manufacturing networks, such companies can even charge a premium for their services as they deliver extremely high levels of value and quality. Thus although buyers in this industry are price sensitive, there is a constant struggle between value for money (quality, timely delivery, customer service) and low cost.
The trading industry lacks any significant barriers to entry thus allowing new comers to enter the market at any time. Furthermore, governments around the world are taking steps to increase international trade creating many new opportunities for new entrants into this market. Although competing in