by
Steven L. McShane
University of Western Australia
Perth, Australia
© 1995 Steven L. McShane. This case is based on actual events, although names and some information have been changed.
This case may be used by current adopters of:
S. L. McShane Canadian Organizational Behaviour, 5th ed. (Toronto: McGraw-Hill
Ryerson, 2004); S. L. McShane & M. A. von Glinow, Organizational Behavior, 3rd ed.
(Boston: McGraw-Hill, 2005); S. L. McShane & T. Travaglione, Organisational
Behaviour on the Pacific Rim, 1st ed. (Sydney: McGraw-Hill Australia, 2003)
Rough Seas On the LINK650
Rough Seas On the LINK650∗
By Steven L. McShane, The University of Western Australia
Professor Suzanne Baxter was preparing for her first class of the semester when Shaun
O'Neill knocked lightly on the open door and announced himself: "Hi, Professor, I don't suppose you remember me?" Professor Baxter had large classes, but she did remember that Shaun was a student in her organizational behaviour class two years earlier. Shaun had decided to work in the oil industry for a couple of years before returning to school to complete his diploma.
"Welcome back!" Baxter said as she beckoned him into the office. "I heard you were on an East coast oil rig. How was it?"
"Well, Professor," Shaun began, "I had worked two summers in Alberta's oil fields, so I hoped to get a job on the LINK650, the new CanOil drilling rig that arrived with so much fanfare in St. John's two years ago. The LINK650 was built by LINK, Inc., in Dallas,
Texas. A standard practice in this industry is for the rig manufacturer to manage its dayto-day operations, so employees on the LINK650 are managed completely by LINK managers with no involvement from CanOil. No one has forgotten the Ocean Ranger tragedy, but drilling rig jobs pay well and offer generous time off. The newspaper said that nearly one thousand people lined up to complete job applications for the 50 nontechnical positions. I was lucky enough to get