and profits. The company had been in the retail business since 1974 and had evolved into one of the…
8. BJ’s Wholesale has a lot of improvement that can be done to boost revenue growth and overall financial performance. They should almost model Jim Sinegal and Costco to begin with. From reading this case, I have gathered that BJ’s Warehouse spends entirely too much money on unnecessary things. It has been proven by Costco and even Sams that not much ‘extra’ stuff is needed to succeed in the industry. I believe it may be the fact that they came in later,…
The economic crisis that started in 2007 affected the business of upscale department stores countrywide. Upscale department stores understand that the items they sell are considered discretionary items, so when there is an economic downturn, they are one of the first industries to be hit. When looking over the Nordstrom Annual Reports from the last few years, there are two things evident: this company has a lasting strategy and they work hard to continuously evolve this strategy. Their strategy includes constantly evaluating risks in the market such as economic conditions, competitive market forces, availability of merchandise, and growth. With an incredible sense to stay ahead of the trends, minimize turnover time, and serve their customers with an uncanny ability, they have easily become one of the top department stores in the country. Nordstrom’s core strength revolves around their customer-first attitude, customer loyalty and their aptitude for merchandising. “Going forward we want to be more than just customer focused. Instead, we’re working to become a truly customer-driven organization.”[1]…
Owned by Cindy and her husband Greg Smith, Smith Designs is a seemingly successful home-based business, mainly selling crafted headbands to a single account, a department store buyer who supplied fifty-six stores. After five years of major changes and growth, the company has made a combined total of $165,405 in sales, $57,990 for their fifth year alone, and has a projected sales amount of $75,000 for their sixth year. Along with the projected growth in sales are major opportunities for growth and expansion. These opportunities leave the couple to review all aspect of their life, family, and business, including past business decisions, decisions that can help their company move forward in the short and long terms, and if there is actually a future for the company in the long-run.…
An organization’s ability to implement its strategy is greatly helped by a structure that allocates tasks through a division of labor and provides for the coordination of performance results.…
3. In the late 1980s there had been a wave of mergers. The companies had become vulnerable to mergers because they ignored changing demographics and emerging forms of retailing, failed to control high expense structure and integrate operations. In the backdrop of these mergers, McGregor believes that even though the company is doing well it needed to further improve its profitability, efficiency and turnover to prevent trouble.…
For the case of Eaton’s, their strengths do outweigh their weaknesses. Being an established name in the country of Canada and the history that precedes them, the department store has already built its brand and has prime commercial real estate unmatched by any competitor. Although it was a turnaround company, recently emerging from bankruptcy protection, Eaton’s had a lot of factors in its favour to re establish itself. Threatened by discount stores and “category killers”,…
The organizational structure of Zappos.com is revered as one of Americas’ most innovative corporate cultures. The unique structure of this company has been so successful that they have a department for business-to-business consultations that assist other companies interested in adopting the model into their own organization. From a struggling start-up business to a $1.2 billion merger with Amazon.com, the company has remained true to its value of “delivering WOW through service” not only to its customers but also to its employees as well. Although there are hierarchical levels, there is a sense of transparency that alleviates the stress of authority figures. Though this type of structure may have worked for Zappos, it is not the only type of structure to generate success and its success is not based on structure alone.…
This is not the first time that this company has been faced with adversity. The first time was in the 1960’s when shopping went from downtown locations to more uptown locations in malls. The company transitioned to mall locations to cope with the change. This time the change did not come easy to the company. In fact this change has cost the company millions.…
This week’s learning team assignment focused on the organizational structure and design. Team C will examine the organizational chart of Walgreens and restructure it to make it more efficient and beneficial for the company. The students have decided the CEO of the organization is overwhelmed with departments reporting to him. Therefore, some departments will be consolidated and moved to more specialized officers under the CEO for a more productive company. The officers to receiver these additional departments will be Chief Financial Officer (CFO), Chief Strategy Officer (CSO) and Chief Informational Officer (CIO). This paper will discuss structural changes, the work to be completed and how this work can be done effectively.…
Barneys is planning to extend the target market by embracing budget fashionistas as well as current target customers who are fashion connoisseurs with a high disposable income and cutting-edge taste. It is because, according to Spending Pulse, Sales of luxury goods fell 27.6% in December 2009 compared with December 2008 including credit cards and cash. The pullback in luxury spending due to the deteriorating economy brought about a sharp slowdown and a torrent of extraordinary markdowns last year. The competitors including Bergdorf Goodman, Saks Fifth Avenue, and Neiman Marcus have been saddled with excess inventories and double-digit sales decrease. In order to do extend target market, Barneys will increase the amount of contemporary, accessory and Co-op merchandise up to 60% of whole inventory in two years, which can draw fashion-oriented customers with limited budget. The primary marketing objective is to accomplish sales increase by 3% compared with sales of $780 million for 2008 keeping profit margins of 50% or more, and a 8% increase in sales compared with sales of 2009, maintaining profit margins of 60% or more in the second year. The economic downturn has been bankrupting some firms, toppling longstanding agreements on pricing and distribution. Also, deep markdowns have been destroying the exclusivity that designers are trying to do.…
Reaching its 150th birthday in 2008, Macy’s Inc. has emerged as an American household icon over the past few decades. Macy’s sells a range of merchandise, including men’s, women’s, and children’s apparel, accessories, cosmetics, home furnishings, and other consumer goods. Since its merger with Federated Department Stores in 1994 and May Department stores in 1995, Macy’s has been pursuing ways to be more creative and distinctive in meeting customer needs and in delivering exceptional values. In order to maintain its share of the department store market, Macy’s has been aggressively investing in a distinguished shopping experience with unique merchandise, exclusive fashion brands, online sites, and breakthrough marketing. However, the ‘Credit Crunch’ in 2007 and 2008 has led to a tremendous decline in consumer confidence, causing decreases in store sales and profits. Macy’s 2008 fourth quarter earnings showed a profit of $750 million. Demographics, consumer spending, and fashion trends drive demand in the department store industry. Macy’s has always faced tough competition in its geographical areas, including discounters, luxury stores, and mail order retailers. Macy's is distinct from warehouse stores in that it does not sell goods in bulk and operates at a higher price point.…
In 2002, CEO of Levi Strauss, Phil Marineau was faced with a tough decision: whether he should sell product at Wal-Mart. In the last five years, Levi-Strauss had lost sales and had to close US plants to move production to cheaper offshore areas. Levi's really needed to revive the brand image to gain back some lost sales and was using marketing to create new advertisements and product placement to broaden their target market. Levi's had tough competition on every level of the price-point spectrum, whether it be high end retailers like Diesel or Calvin Klein, middle vertically integrated retailers like Gap or American Eagles, and on the bottom, private-label brands like Wal-Mart and Target.…
LA had also over diversified itself by selling a variety of different products and in the process losing its focus. This is also be contributed the views of the different CEOs. (i.e. Jim Maxmin believed that Laura Ashley's real strength lay in its quality as a brand, rather than its status as a retailer but David Hoare believed that the company should focus more on retailing which to him was Laura Ashley core competency. This can also be seen when David Hoare went to undo most of Ann Iverson’s strategies.) The company also failed to foresee the heavy costs of acquiring other brands.…
It was the evening of January 13, 2003 at West Marine’s Watsonville, California headquarters. In the morning, CEO John Edmondson would announce to West Marine’s shareholders, the press, the boating community, and the employees of the two rival companies that West Marine was acquiring BoatU.S.’s retail stores, Internet/catalog business, and wholesale operations. Although the negotiations had gone on for months, only a small handful of individuals within West Marine had been involved. BoatU.S.’s founder and CEO had insisted on secrecy, and had changed his mind about the sale more than once during the negotiation process. The two companies had been fierce competitors for years. Edmondson, and his counterpart at BoatU.S., knew the announcement would come as a shock to the loyal employees and customers of both organizations. In the spring of 1996, West Marine had acquired another one of its major competitors: E&B Marine. While the mechanics of the acquisition had gone relatively smoothly, the company quickly discovered that its infrastructure was not strong enough to support an organization that had almost doubled in size overnight. West Marine’s supply chain was especially hard hit, with its systems and processes proving inadequate to keep all 72 West Marine and 63 E&B Marine stores amply stocked. The results had been disastrous. Peak season out-of-stock levels climbed to more than 12 percent and, correspondingly, sales dropped by almost 8 percent within the first year following the transaction.…