In fiscal year 2011, many dynamic changes within the Dell fulfillment model challenged our teams. As a result, there were and will continue to be refinements to our transportation and logistics processes that affect the entire life cycle of our products — from the distribution of inbound materials to our manufacturing and fulfillment centers, to the delivery of our finished products to our customers, to the disposal and recycling of end-of-life systems. During the past year, our teams continued to do the following:
• Optimize our inbound, outbound, reverse and service transportation networks, focusing on using the most efficient use of air, land and ocean modes of transportation
• Work green initiatives that demonstrate that we recognize our roles and responsibilities in being good stewards of the environment
• Collaborate with the best logistics and transportation providers, who are focused on providing our customers with timely and damage-free deliveries and operate their businesses within the principles of environmental stewardship
Optimizing Transportation Networks
In every region across the globe, our GF&L teams strived to stay ahead of the challenges that were presented by the strategic changes within Dell 's fulfillment model. We have exceeded our performance targets and this was done while transforming our supply chain and redesigning the end-to-end transportation network. We accomplished this feat through