THE SHORT CYCLE PROCESS
Who?
Julia Martinez is a secretary that is been harassed by Ron French who happens to be her boss. However, Jack Decoste is the Manager that finds out about the situation. He is the decision maker. His responsibility as a manager is to help Julia with her situation
What?
Julia Martinez is not comfortable working with her boss. Her boss is making graphic comments and touching her when nobody is around. He is basically harassing her. However, it is her word against his because nobody has witnessed the incidents. This issue is of high significance for the organization. The company could be held responsible for what happens in the workplace.
Why?
Jack Decoste is involved in the situation because he overheard Julia talking on the phone about her problem. Jack then called the General Counsel's Office and learned that he should report the problem to the Equal Employment Office. If he ignores the problem and fails to report it, it will look like he condones it. Mr. Decoste is legally obligated to report he issue.
When?
There is an urgency to resolve the issue. The company is undergoing a takeover and many employees might loose their job. Julia thinks she could transfer to another position but Jack Decoste knows the company will experience a re-engineering process. Julia and Jack have agreed to meet at the end of the day to decide what to do.
THE LONG CYCLE PROCESS
Issues
The immediate issue to resolve is the problem of sexual harassment by Ron French towards Julia Martinez. This issue is of high importance and high urgency.
The basic issues are the following:
- Ron French might be harassing other employees.
- It seems like no one has witnessed the sexual harassment.
- If Julia's husband knows about the issue he might try to take matters in his own hands.
- Julia is afraid of being fired if she accuses her boss.
- Julia wants to transfer to another position instead of reporting her problem.
- Julia's