maange people performance
Task Name
PERFORMANCE MANAGE PROJECT
BSBMGT502B
Task Number 1
Student Name: TA Sidharth
Description :
House friend’s is a Homewares retailer.it has specialising in bathroom fittings, bedroom fittings and decorative items.it has a chain of eight stores. All stores are situated around the greater area of each state’s capital city. These stores are open from 8.30 am to 5.30 pm on Monday to Friday and 9.00am to 3.00pm on Saturdays. Different types of payment options are available like Cash, Credit cards, Cheques and gift cards. Trade customers will get an invoice end of the every month. House friends store has exchange option with proof of purchase but not refund. As of now the store has three cashiers, three floor sales representatives, one supervisor, one bookkeeper role and one store man.
Organisational details
Organisational details
Mission: The goal is set to be the major retailer in their sector across the city and the state in three years.
Vision: doubling the number of stores around the greater city area with new stores strategically placed in the growth corridors. Additionally the expansion will include a store in each major regional town in the state.
Values: Provide customers with a wider selection of merchandise with great customer service.
A Complete operation :
1) House friend’s is a Homewares retailer.it has specialising in bathroom fittings, bedroom fittings and decorative items.it has a chain of eight stores. All stores are situated around the greater area of each state’s capital city.
2) Current operational plan
Trading hours
House friends stores are open 8.30a.m -5.30P.m Monday to Friday and 9.00am -3.00pm on Saturdays.
Range
Mainly imported bathroom fittings, bedroom fittings,mirrors and decorative items
Payment types accepted
Cash,credit cards, cheques and giftcards
Credit policy
House friends accounts are invoiced at the end of each month; terms are 30 days
Warranties and refunds
Housefriends
PERFORMANCE MANAGE PROJECT
BSBMGT502B
Task Number 1
Student Name: TA Sidharth
Description :
House friend’s is a Homewares retailer.it has specialising in bathroom fittings, bedroom fittings and decorative items.it has a chain of eight stores. All stores are situated around the greater area of each state’s capital city. These stores are open from 8.30 am to 5.30 pm on Monday to Friday and 9.00am to 3.00pm on Saturdays. Different types of payment options are available like Cash, Credit cards, Cheques and gift cards. Trade customers will get an invoice end of the every month. House friends store has exchange option with proof of purchase but not refund. As of now the store has three cashiers, three floor sales representatives, one supervisor, one bookkeeper role and one store man.
Organisational details
Organisational details
Mission: The goal is set to be the major retailer in their sector across the city and the state in three years.
Vision: doubling the number of stores around the greater city area with new stores strategically placed in the growth corridors. Additionally the expansion will include a store in each major regional town in the state.
Values: Provide customers with a wider selection of merchandise with great customer service.
A Complete operation :
1) House friend’s is a Homewares retailer.it has specialising in bathroom fittings, bedroom fittings and decorative items.it has a chain of eight stores. All stores are situated around the greater area of each state’s capital city.
2) Current operational plan
Trading hours
House friends stores are open 8.30a.m -5.30P.m Monday to Friday and 9.00am -3.00pm on Saturdays.
Range
Mainly imported bathroom fittings, bedroom fittings,mirrors and decorative items
Payment types accepted
Cash,credit cards, cheques and giftcards
Credit policy
House friends accounts are invoiced at the end of each month; terms are 30 days
Warranties and refunds
Housefriends