Apple’s Mac Mini
1. Executive Summary
Our objective is to build a highly loyal customer base for the Apple’s Mac Mini as the family management and networking system of choice. This is based on a strategy to delight customers through a customer needs based marketing strategy so that customers will give us repeat business throughout their life, and refer our products and services to their family and friends.
2. Current Marketing Situation
The Mac Mini is a different direction in the way Apple Computer Inc. has showcased their product over the years. The original designers of the Macintosh had a vision that a $500 dollar computer could be built which exemplified efficiency, uniqueness, and simplicity with a reasonable market price. It is the lowest cost personal computer ever sold by Apple and it represents a change in Apple’s business model. The Mac Mini has the potential to become a staple in everyone’s household similar to the iPod. Made in Taiwan, the Mac Mini looks to boost Apple’s profits up again just as the iMac did in the 1990’s. The market and time will only tell. The Mini represents a revolution in technology and can change the market dramatically if a mass amount of people purchase it the way iTunes changed music distribution and the way the iPod has become a mainstream item all around the world. 2.1. Market Description Apple Computers, founded in 1976 introduced the Macintosh family in 1984 and today makes consumer, professional, and educational computers. The Mac mini is the company's consumer sub-desktop computer, introduced in January 2005 and designed to motivate Windows users to switch to the Macintosh platform. Since it’s inception in January 2005 the Mac Mini has been marketed as the little brother of more advanced Macs (iMac and Power Mac), meaning both smaller and less powerful. Apple understands that people purchase the Mini not just because of money but because every Mac Mini user can place