Christina McVay
BUS 600: Management Communications with Technology Tools
Instructor Cheryl Moore
June 30, 2014
Even though many issues can develop with bad communication skills among the entire organization, communication is the key to success in any organization. Managers need to have good communication skills to help motivate people to have a successful business. Communication is an important way to understand what issues need addressed, how new and old strategies are applied, and how things are ran in an organization. It is how we understand each other and how to keep an organization successful.
An effective communication norm in a business setting is important. Communication in a business involves a complex set of unwritten rules governing speech, written correspondence, and body language that varies (Ingram, 2014). Communication is among managers, employees, customers, and other business parties. Communication can be verbally, written, or body language. Employers and employees must understand the unwritten cultural rules governing all three types of communication to maximize the effectiveness of their interpersonal skills. Effective communication strengthens the production of products, the creativity of the organization, and the teamwork of the entire organization.
Team norms are guidelines and rules that help shape the interaction of team members with each other and with the employer. It is important for co-workers to know that all team members are equal. Every team member has opinions and that each team member will be committed to doing a successful job. Team members need to speak respectfully to each other, do not talk down to one another, and will be positive in all aspects of the job. Communication skills are important to be able to come together as a team and resolve any issues that may arise. To be able to find solutions to help make the organization be successful.
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