Management functions by Fayol
Master of business administration-MBA Semester 4
Project Management Specialisation
PM0016-Project Risk Management (4 credits)
(Book ID:B1345)
Q1. Write a note on process maturity model.
Process Maturity Models continue to enjoy quite a bit of popularity. Indeed, there are more maturity models every day. There are not only maturity models for processes, but for business rules, SOA, software integration, project management and a variety of other topics. In this Spotlight, we are only going to focus on Articles published on BPTrends that relate to business process maturity - or to be more exact, Articles that describe how to determine the process maturity of an organization.
The idea of process maturity began, as far as we know, with the US Department of Defense and Software Engineering Institute (SEI) at Carnegie Mellon University in the mid-Nineties. The DoD wanted a way to evaluate which software development vendors were likely to deliver on time and budget. DoD asked SEI to study the matter, and SEI responded with the publication of The Capability Maturity Model: Guidelines for Improving the Software Process, in 1995.
The SEI's work came out of the quality control tradition and was inspired by Watts Humphrey, who had managed software development projects at IBM for 27 years before joining SEI. Humphrey and SEI believed that software organizations that understood their processes and could consistently execute those processes were the organizations most likely to produce successful DoD projects. Thus, SEI developed a number of process measures and developed the well-known five step model that describes the levels that an organization moves through as it evolves from an immature organization, without process discipline, to a mature organization where all processes are measured, managed, and consistently performed. (See Figure 1. The CMM Model with Five Levels of Maturity
The CMM 5-level model is one model that most everyone seems to agree with - it's
Project Management Specialisation
PM0016-Project Risk Management (4 credits)
(Book ID:B1345)
Q1. Write a note on process maturity model.
Process Maturity Models continue to enjoy quite a bit of popularity. Indeed, there are more maturity models every day. There are not only maturity models for processes, but for business rules, SOA, software integration, project management and a variety of other topics. In this Spotlight, we are only going to focus on Articles published on BPTrends that relate to business process maturity - or to be more exact, Articles that describe how to determine the process maturity of an organization.
The idea of process maturity began, as far as we know, with the US Department of Defense and Software Engineering Institute (SEI) at Carnegie Mellon University in the mid-Nineties. The DoD wanted a way to evaluate which software development vendors were likely to deliver on time and budget. DoD asked SEI to study the matter, and SEI responded with the publication of The Capability Maturity Model: Guidelines for Improving the Software Process, in 1995.
The SEI's work came out of the quality control tradition and was inspired by Watts Humphrey, who had managed software development projects at IBM for 27 years before joining SEI. Humphrey and SEI believed that software organizations that understood their processes and could consistently execute those processes were the organizations most likely to produce successful DoD projects. Thus, SEI developed a number of process measures and developed the well-known five step model that describes the levels that an organization moves through as it evolves from an immature organization, without process discipline, to a mature organization where all processes are measured, managed, and consistently performed. (See Figure 1. The CMM Model with Five Levels of Maturity
The CMM 5-level model is one model that most everyone seems to agree with - it's