21st century managerial challenges
Management often refers to a process of arranging people, materials and equipment to achieve organization’s purpose effectively and efficiently. Henri Fayol was one of the pioneers who developed an administration theory and applied it to management. Fayol’s original five functions have been condensed to four: planning, organizing, leading and controlling. His management concept has made management become more perfect and complete in modern society. However, in 21st century, under the effect of modern technology, managers are encountering inevitable challenges such as globalization, information explosion and dynamic business environments. In this situation, modern managers are taking a much more important role in organization and required to fulfill their functions in intense business activities.
One challenge in management predicted by Drucker (1969, p.40) was that information would bring great changes to modern society by shifting the dominating working group from manual workers to what he called knowledge workers. In reality, modern organizations tend to employ well-educated knowledge workers, instead of traditional labor workers. Due to the extremely rapid growth of Information Technology, it is necessary for organizations to deploy more knowledge workers into the fields of business activities, to better handling information, optimizing effectiveness and efficiency. For instance, Google Inc., a leading-edge corporation in the field of Internet technology, hires candidates with eminent performance on aspects of leadership, teamwork, knowledge, critical thinking, bias and collaborative nature, through intensive and multiple interviews , which accurately illustrate that knowledge elements are very influential in today’s employment, it also provides benefit upon training employees into managerial staffs.
Planning is one of four management functions that
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