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management process and behaviour
Management Process &
Organizational Behaviour
Course Code: MS 101

Text Books
• Robbins, S.P., Judge, T.A., Sanghi, S (2009).
Organizational Behaviour, Pearson Education.
• Stoner, R. James A.F., Edward Freeman Daniel
R Gilbert Jr., Management 6TH Ed, .PrenticeHall of India.
• Chhabra, T.N., (2011-12), Management
Process and Organisational Behaviour, Sun
India Publications.

Unit 1: Introduction to Management
• Introduction to Management: Meaning and
Nature of Management, Evolution of
Management (in India and Abroad),
Managerial Skills, Tasks and Responsibilities of a Professional Manager, Management by
Objectives
• Management and Society: The External
Environment, Social Responsibility, and Ethics:
An Overview.
• 14 Hours

MEANING AND NATURE OF
MANAGEMENT

Traditional Meaning of Management
• Management is the art of getting things done through people
- Mary Parker Follett
• Management consists of getting things done through others…….A manager is one who accomplishes organisational objectives by directing the efforts of others.
- C. S. George

Limitations
• May give a wrong impression of manipulation
• Need and aspirations of workers ignored
• Employees are merely treated as means for getting results.

Modern Definition
• Effective Utilisation of Resources
• Management is the creation and maintenance of an internal environment in an enterprise where individuals, working in groups, can perform efficiently and effectively towards the attainment of organisational goals.
- Koontz and Weihrich
• Management entails the utilisation of human efforts and material resources towards the achievement of organisational objectives
- B. M. Richman

Elements
• Process
– Primary Functions or activities that management performs to get things done i.e. Planning,
Organising, Staffing, Directing & Controlling

• Effectiveness
– Finishing the assigned task

• Efficiency
– Optimum utilisation of the deployed

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