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Managerial Economics

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Managerial Economics
LECTURE 7: ANGER
ANGER OR EXASPERATION:

Anger is a general and conventional commotion with a huge range of intensity, from mild irritation and frustration to rage. It is a counteraction to a perceived threat to ourselves, whom we love, things which we own, our self-image, or some part of self identity. Anger is an alarming bell that tells us that something is wrong.
COMPONENTS OF ANGER:
Anger has three components: * Physical reactions, usually starting with a rush of adrenaline and responses such as an increased heart rate, blood pressure, and tightening muscles; often known as the “fight or flight” response. * The cognitive experience of anger or how we perceive and think about what is making us angry. For example, we might think something that happened to us is wrong, unfair, and undeserved. * Behaviour, or the way we express our anger. There is a wide range of behaviour that signals anger. We may look and sound angry, turn red, raise our voices, clam up, slam doors, storm away, or otherwise signal to others that we are angry. We may also state that we are angry and why, ask for a time-out, request an apology, or ask for something to change.
Anger is a normal and usual emotion that is almost experienced by everyone. It can sometimes beneficial to health.. When we manage anger well, it prompts us to make positive changes in our lives and situations.

Mismanaged anger, on the other hand, is counterproductive and can be unhealthy. When anger is too severe, out of control, misdirected, and overly aggressive, it can lead to poor decision making and problem solving, create problems with relationships and at work, and can even affect our health.
HOW WE ARE AFFECTED BY ANGER:
Uncontrolled or unresolved anger can lead to emotional and mental problems, including: * Depression * Eating

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