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Marketing Analysis of Gloria Jean's

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Marketing Analysis of Gloria Jean's
Introduction
Australian Coffee Making industry
Australian coffee industry continues to mature and surge ahead. Australia has emerged as one of the most discerning and profitable coffee locations in the world, and the amazing monetary figures spent on coffee in Australia each year support global perceptions that Australians are in a position to judge the merits of good coffee. Over the past five years, Australia's Cafes and Coffee Shops industry has demonstrated itself to be a complex, highly competitive and successful industry. Industry players have benefited immensely from the nation's love of quality coffee, which steered the industry through the recent economic downturn, during which it outperformed rival hospitality industries such as restaurants and catering. Specialty coffee shops in Australia are becoming a lucrative sector, as a result of a growing coffee culture and increasing franchising opportunities. Australia's strong coffee drinking culture has heavily influenced growth in specialty coffee shops, especially among the younger generation
Gloria Jean’s in Australian Market
Gloria Jean’s Coffees is dedicated to offering the world’s highest quality specialty coffee – from bean to cup. Australian owned and locally operated, the Gloria Jean’s Coffees family now stretches far and wide across the globe, with over 1,000 coffee houses in 39 countries. It is combination of passion, commitment to their communities and dedication to delivering the highest quality coffee to their guests that unites their global team in the same Vision – to be the most loved and respected coffee company in the world. Gloria Jean's Coffees was founded by Gloria Jean Kvetko in 1979 in Chicago, USA. Gloria Jean's Coffees began as a small coffee and gift shop in Chicago USA which now has over 110 locations throughout the U.S. Gloria Jean's Coffees USA is owned by Diedrich Coffee, Inc located in Irvine, California. In 1995, Nabi Saleh and Peter Irvine, former Managing Director of



References: * Gloria Jean’s website in Australia. http://www.gloriajeanscoffees.com/au/home.aspx (accessed November 14, 2012) * Australia. 2005. http://www.exploringabroad.com/regions/australia.htm(accessed November 14, 2012) * Australia today. n.d. http://www.visalogic.net/Australia_Australian-Economy_pie.aspx?t=2&t2=82(accessed November 14, 2012) * Franchise Business - Gloria Jean 's Coffee franchise overview. 2007. http://www.franchisebusiness.com.au/articles/Gloria-Jeans-Coffee-franchise-overview_z62926.htm (accessed November 22, 2012) * Gloria Jean’s Coffees – About Gloria Jean’s Coffees. n.d. http://www.gloriajeanscoffees.com (accessed December 2, 2012)

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