Preview

Marriott's Growth in China and Brilliant Hr Strategy

Better Essays
Open Document
Open Document
2134 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Marriott's Growth in China and Brilliant Hr Strategy
Research Paper

Marriott’s Growth in China and Brilliant HR Strategy

In 2007 Marriott opened its 3000th property: a luxurious 23-story, 588-room JW Marriott Hotel in Beijing China. By the opening of the 2008 Olympics, Marriott expected to operate 11 hotels in Beijing to help accommodate an estimated two million visitors and another 20 Marriott International-branded hotels were planned for China through the current year. The newest addition is the exciting and deluxe 368-room Renaissance Tianjin Lakeview Hotel that “blends distinctive modern designs with a touch of local flair. (4)”

Today, Marriott International has more than 3,200 lodging properties located in the United States and 66 other countries and territories. Marriott's recent growth in China is part of a global expansion that also includes reorganizing the company's various brands and adding innovative brands to attract new customer segments.

JW Marriott

The company is led by J.W. Marriott, Jr. He is Chairman and Chief Executive Officer of Marriott International, Inc. “His leadership spans more than 50 years, and he has taken Marriott from a family restaurant business to a global lodging company with more than 3,100 properties in 67 countries and territories. (7)”

At an early age, Mr. Marriott “developed a passion for the business (7)” and worked in various positions in the “Hot Shoppes (7)” restaurant chain during his high school and college years. “He joined the company full-time in 1956 and soon afterward, took over management of Marriott’s first hotel. Mr. Marriott became executive vice president of the company, then its president, in 1964. He was elected chief executive officer in 1972, and chairman of the board in 1985. (7)”

He began changing the company in the late 1970s from “hotel ownership to property management and franchising. (7)” Many regarded him as a lodging innovator. His tactical decision allowed the company to accelerate its expansion and broaden its



Cited: 1. Marriott, Bill. "Ni-Hao from China." Marriott - Marriott on the Move - Bill Marriott 's Blog. 25 May 2010. Web. 02 Oct. 2010. 2. Marriott, Bill. "Supporting Critical Water Conservation in China." Marriott - Marriott on the Move - Bill Marriott 's Blog. 28 May 2010. Web. 02 Oct. 2010. . 3. Marriott International. “Diversity & Inclusion Global Fact Sheet” Sept. 2009 4. Herrera-Davila, Nina. “Growing Northeast China Metropolis Adds Two New Marriott Properties” Marriott News Center. 30 Sept 2010 5. Marriott International. "Diversity Initiatives - Corporate Diversity and Diversity in Hiring from Marriott Hotels." Hotels - Hotel Rooms and Hotel Reservations from Marriott Hotels - Official Site. 2010. Web. 02 Oct. 2010. . 6. Marriott International. "United in the Nation’s Capital." Hotels - Hotel Rooms and Hotel Reservations from Marriott Hotels - Official Site. 2010. Web. 02 Oct. 2010. . 7. Marriott International. "Marriott Culture - Company Heritage | J.W. Marriott Jr." Hotels - Hotel Rooms and Hotel Reservations from Marriott Hotels - Official Site. 2010. Web. 02 Oct. 2010. .

You May Also Find These Documents Helpful

  • Satisfactory Essays

    BYP11-4 Marriott Corporation split into two companies: Host Marriott Corporation and Marriott International. Host Marriott retained ownership of the corporation’s vast hotel and other properties, while Marriott International, rather than owning hotels, managed them. The purpose of this split was to free Marriott International from the “baggage” associated with Host Marriott, thus allowing it to be more aggressive in its pursuit of growth. The following information (in millions) is provided for each corporation for their first full year operating as independent…

    • 390 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    MGT510 A Paper 2 3

    • 1433 Words
    • 5 Pages

    The Roaring Dragon Hotel (RDH) was a historical three star hotel owned by the state of China and located in southwestern region of the country (Grainger, 2008). In 2001, “the provincial government was concerned that the potential of the hotel was not being realized” so they invited Hotel International (HI) to modernize and manage the RDH (Grainger, 2008, p. 1).…

    • 1433 Words
    • 5 Pages
    Best Essays
  • Good Essays

    Marriott’s first aim and objective focuses on customer satisfaction. They are going to meet this goal by being customer focused and meeting customer needs. To achieve this they will do everything in their power to keep their customers happy to give recommendations to other people and for them to keep coming back to their hotel. They need to deliver the “wow factor” by providing the best quality of service. They intend to…

    • 733 Words
    • 3 Pages
    Good Essays
  • Good Essays

    * Maverick Lodging: managed hotels on behalf of 3rd party owners who had franchise agreements with Marriott…

    • 1695 Words
    • 7 Pages
    Good Essays
  • Good Essays

    * Purpose: the reason for which something is done or created or for which something exists…

    • 529 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Marriott is a universal chain of hotels that is designed to meet various needs and accommodations. The company was founded in 1927, by J. Williard and Alice S. Marriott.…

    • 764 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Marriott is one of the leading players in the $144.9 billion U.S. hotel industry. It operates globally in 68 countries in Americas, Europe, Africa, and Asia-Pacific, employing about 137, 000 people. It has 3178 properties under 14 brands operating in a portfolio of different segments.1…

    • 2053 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Executive Letter About This Report Determining Materiality Stakeholders Areas of Stakeholder Collaboration The Way We Do Business Our Company Our Business Model Global Growth Governance Ethics MARPAC Disbursements 1 2 2 2 3 6 7 7 8 10 10 11 Marriott Business Values Workforce Global Diversity and Inclusion Human Rights Guest Satisfaction Marriott Economic Hotel Development Marriott and Society…

    • 4393 Words
    • 18 Pages
    Powerful Essays
  • Better Essays

    Marriott Hotels, Resorts, and Suites are known world wide for their superior hospitality company. They were founded in 1927 by J. Willard and Alice S. Marriott and currently operate around 3,000 lodging properties in the United States as well as 67 in other countries (Malhotra, 2010, p. 517). Marriott is a name that is known by most people and continues to grow and improve its services throughout time. The hospitality industry has a tough job at times because they are responsible for making people feel as if they never left home. Whether this is by providing something as simple as a bed and a shower or by having extremely luxurious rooms with lavish pools, gyms, and excellent service. Either way, Marriott has to provide a room and services that make people want to stay at their location when they are away from home and come back each and every time. This job is difficult, but to their advantage, they are able to use marketing research as a means to get quality information on problems or issues that are of importance.…

    • 1318 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Marriott International is a worldwide leader in the hospital industry and at the same time a leader in workplace diversity. According to Marriott’s website “Our global workforce mirrors the communities where we live and work every day. Marriott 's 137,000 employees hail from dozens of nations, speak more than 50 languages and work under the Marriott banner in 70 countries and…

    • 1124 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    “Marriott International, Inc. is a worldwide operator and franchisor of hotels and related lodging facilities. The Company operations are grouped into five business segments, the North American Full-Service Lodging, North American Limited-Service Lodging, International Lodging, Luxury Lodging and Timeshare. Marriott develops, operates and franchises hotels and corporate housing properties under separate brand names, and it develops, operates and markets timeshare, fractional ownership and residential properties under four separate brand names. Marriott International also provides services to home/condominium owner associations for projects associated with one of its brands” (MSN Money Report, 2010). Marriott International has carried out certain strategy resulted into effective market share and good profitability. Has left other businesses and…

    • 3839 Words
    • 16 Pages
    Powerful Essays
  • Best Essays

    "China : Marriott Executive Apartments Strengthens its Position in China with the Opening of the Imperial Mansion, Beijing." MENA Report (2012)ProQuest Research Library. Web. 18 Jan. 2013.…

    • 259 Words
    • 2 Pages
    Best Essays
  • Powerful Essays

    compensation

    • 1643 Words
    • 6 Pages

    Marriott International, Inc.-formed in 1993 when Marriott Corporation split into two separate companies-is the world's leading lodging and contract services company. Marriott International has two operating groups: Marriott Lodging, which generates about 60 percent of company revenue, and the Marriott Service Group, its contract services operation. Marriott Lodging manages or franchises more than 1,350 lodging properties under 10 hotel brands worldwide. It also operates more than 30 timeshare vacation properties through Marriott Vacation Club International, and 25 U.S. conference centers through Marriott Conference Centers. The Marriott Service Group includes Marriott Management Services, which provides food and facilities management for business, education, and health care clients; Marriott Senior Living Services, which manages 75 senior living communities; and Marriott Distribution Services, which operates 15 distribution centers nationwide that provide food and related products to internal Marriott and external clients. Marriottinternational.com…

    • 1643 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Ritz- Carlton is a wholly owned subsidiary of Marriott International and is currently a leading brand in luxury lodging.It is the only service company in America that has won the Malcolm Baldridge National Quality Award twice and is rated best for employee training in the whole of United states of America by the Training Magazine in the year 2007.…

    • 2163 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Proposal 1

    • 935 Words
    • 4 Pages

    This proposal provides a roadmap toward improving communications between the Hotel International (HI), a global hotelier, and the management control of the Roaring Dragon Hotel (RDH), one of the original three-star hotels in southwest China and a state owned enterprise (Grainger, 2008).…

    • 935 Words
    • 4 Pages
    Better Essays