Maslow’s theory of human needs focuses on the key foundation and the relations of human needs
A need is a physiological or psychological deficiency that a person wants to satisfy
In his theory, Maslow identified human needs and categorized them into 5 levels. These levels are physiological needs, safety needs, social needs, esteem needs and self-actualization needs.
It is Important for managers to know this theory because these needs cause tensions which can influence a person’s work attitude and behaviors
Maslow’s theory is based on two underlying principles:
Deficit principle which states that a satisfied need no longer motivates behavior because people act to satisfy deprived needs
Progression principle that states that the five needs he identified exist in a hierarchy, which means that a need at any level can only be put into play after a lower-level need has been satisfied.
Maslow identified five levels of human needs, starting from highest to lowest which are: Physiological needs: Physiological needs are basic human needs and biological necessities such food, water, shelter, air, sleep, etc. These needs are the strongest because the physiological needs come first in the person's search for satisfaction.
Ex: rest and refreshment breaks, physical comfort on the job, reasonable work hours
Safety needs: Safety needs includes the need of security, protection, and stability in order to be free of the threat of physical and emotional harm. It is important to understand this need and for managers to provide a safe workplace.
Ex: safe working conditions, job security, base compensation and benefits
Social needs: Social needs are those related to interaction and belongingness with other people and include work groups, friends, family, love and affection, relationships, etc. People seek to overcome feelings of loneliness and alienation and managers must understand this to ensure employee involvement,