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Mayo Clinic

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Mayo Clinic
Abstract Strategic planning and evaluation is extremely complex for every organization. The Mayo Clinic is a not-for-profit medical organization that services three metropolitan areas: Scottsdale/Phoenix Arizona, Jacksonville Florida and Rochester Minnesota. It’s known for specialization in hard-to-treat diseases, and also known for their innovative and effective treatments for diseases that have gone undiagnosed or under-treated in the same patients with other doctors. Health care is the single most important and essential service that touches the lives of everyone worldwide today. The competition is fierce, and that is why the Mayo Clinic’s founders and co-founders have integrated strategic objectives that will shape and guide the direction of their future as they know this is crucial to the productivity and the longevity of their organization.

Dr. William Worrall Mayo (a pioneering physician) established the very first Mayo Clinic in Rochester, Minnesota in 1863. Dr. Mayo had a zeal for medicine and considered practicing medicine to fall under the guidelines of what he felt to be a family tradition. In 1883 is son Doctor William James Mayo joined him and in 1888 is other son Doctor Charles Horace Mayo followed. Through watching their father practice medicine for years, is what too gave them a zeal for medicine and venture out and follow into his footsteps and practice medicine. It was in 1883 that a tornado swept through Rochester leaving in its wake, both fatalities and injuries. This unfortunate experience is what inspired Mother Alfred Moes, a nun, of the “Sisters of Saint Francis” teaching order, to request Dr. Mayo and sons alongside them, to build the first general hospital in Southeastern Minnesota. This was the world’s first private integrated group practice. “The 27-bed Saint Mary’s Hospital opened in 1889 as a result of this partnership.” (Medical Foundation of Education and Research copyright



References: Cranmer, J.J., Frey, K., Kirby L.J., Lenko, P.H. & Vrabel A.Z. (Summer 2005). The Development and Implementation of a Strategic and Tactical Planning Framework at Mayo Clinic Arizona. Journal of Healthcare Information Management, 19 (3). Curtright, J.W., Edell, E.S., & Stolp-Smith, S.C. (2000). Strategic performance management: Development of a performance measurement system at the Mayo Clinic. Journal of Healthcare Management, 45(1), 58-68. Retrieved May 23, 2011, from ABI/INFORM Global. (Document ID: 48353323). Mayo Clinic Finishes HERO Best Practice Scorecard Pilot Program. (2011, May). Professional Services Close - Up, Retrieved May 23, 2011, from ABI/INFORM Trade & Industry. (Document ID: 2340411761). Moseley, G. B. (2009). Managing Health Care Business Strategy. Jones and Bartlett Publishers, Sudbury MA. Websites http://www.mayoclinic.org/careerawareness/mi-history.html http://www.mayoclinic.org/history/

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