Mc Donald's Operation Management
McDonald’s Corporation is the world’s largest chain of hamburger fast food restaurants, serving around 68 million customers daily in 119 countries. In Morocco, McDonald has just celebrated it 20 years of existence in the country, the first McDonald opened in la Corniche, Casablanca in 1992, now there is 29 restaurants over 15 cities. The company offers a wide variety of products from hamburgers to salad to desert. Hamburger | Desert | Salad | Big mac | Sundae | Salade fermière | Royal cheese | McFlury | Salade pêcheur | 280 gr Original | Mandise | | Big tasty | Mousse aux 3 chocolats | | Cheeseburger | Choco Glacé | | Hamburger | Coffe | | Mc Chicken | | | Filet-O-Fish | | | Chicken Mythic | | | Chicken burger | | | Wrap miel moutard | | | Wrap Libanais | | | Beef Classic | | |
Because we live in a muslim country, McDonald had to remove all the meals composed of porc, and use “Halal” meat. To convince the public opinion, they organize a trip for the press and the opinion leaders to their suppliers. There is an external independent audit who is responsible for the halal labeling. McD’s products are supplied by 50 % from local companies, the meat and the fries are imported from Egypt. When food arrive to the McD restaurant they are already labeled by a best-before date and are double labeled by the manager and then they are stored in the freezer in a temperature between – 18° and -23°. The rule for the frozen food is that the first to come in is the first to come out. Health, safety and hygiene issues are taken seriously; the manager is responsible of the good following of the operations. In the kitchen, every employee is assigned a specific task, meat is bake between two heating plate that are cleaned every 30 minutes, after it’s done they use a special thermometer to make sure that the meat is at least 69 °, employees that are in contact with meat must wear gloves and change them regularly. There is also fried
Because we live in a muslim country, McDonald had to remove all the meals composed of porc, and use “Halal” meat. To convince the public opinion, they organize a trip for the press and the opinion leaders to their suppliers. There is an external independent audit who is responsible for the halal labeling. McD’s products are supplied by 50 % from local companies, the meat and the fries are imported from Egypt. When food arrive to the McD restaurant they are already labeled by a best-before date and are double labeled by the manager and then they are stored in the freezer in a temperature between – 18° and -23°. The rule for the frozen food is that the first to come in is the first to come out. Health, safety and hygiene issues are taken seriously; the manager is responsible of the good following of the operations. In the kitchen, every employee is assigned a specific task, meat is bake between two heating plate that are cleaned every 30 minutes, after it’s done they use a special thermometer to make sure that the meat is at least 69 °, employees that are in contact with meat must wear gloves and change them regularly. There is also fried