Preview

McDonalds Case Study

Powerful Essays
Open Document
Open Document
1525 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
McDonalds Case Study
A Case Study Analysis: The McDonald’s Corporation

Kerry-Ann Richards
Marketing Management – 706
Lasell College

Abstract

This case analysis assessed, The McDonald Corporation and its position in the fast food industry. The study reviews the industry, the corporation, its major competitors and its future in the industry. McDonald’s is a market leader in the fast food industry and continues to make strides in the ever-changing market. It is recommended that McDonald’s continuously develop new products to maintain its claim as an industry leader.

A Case Study Analysis: The McDonald’s Corporation

Serving an estimated sixty-eight (68) million customers daily in one hundred and nineteen (119) countries, stands the worlds’ largest chain of fast food restaurant, is the McDonald Corporation (Wikipedia, n.d.). McDonald’s is primarily known for selling hamburgers, French fries, breakfast items, soft drinks, milk shakes and desserts. Its brand mission is, to be our customers favorite place and way to eat and drink…we are committed to continuously improving our operations and enhancing our customer’s experience. (McDonald’s, 2014).
Jack M Greenberg stood at the helm from the late 1990’s to the early 2000s, during this time period McDonald’s, his concern was focused on the once acclaimed, “Big Mack Attack” as it no longer referred to their advertised slogan for the Big Mac Burger but it now referred to the company’s decline in earnings. Despite the dynamic market expansion, new products and special promotional strategies that made them leaders in the fast food industry, their sales growth in the US had slowed. Greenberg was now faced with the challenge to decide on an appropriate set of strategies for the future, in order to reverse the declines and to stay ahead of the competition (Peter & Gokhale, n.d.).
The fast food industry has seen ‘profit drains’ and ‘flat sales’ and as a result had to find new marketing strategies to compete in the mature

You May Also Find These Documents Helpful

  • Powerful Essays

    Mcdonald's Case Study

    • 1268 Words
    • 6 Pages

    McDonald’s Corporation emerged as the world’s largest chain of hamburger fast food restaurants, serving 119 countries; it has become an icon in the fast food industry. Competitors (such as: Burger King Corporation, Subway, Starbucks, Wendy’s/Arby’s Group, and YUM Foods), struggle due to McDonald’s heavy caliber presence, in fact, due to its presence, McDonald’s does not have any real competitors. Therefore, McDonald’s presence reflects the following issues: food quality, unbalanced meals, service, and employee turnover.…

    • 1268 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    McDonald’s has been in business since 1955. Through many years of great strategic and financial planning, it has become one of the most successful food chains in the world. In order to continue its great success, McDonald’s must continue to adapt to change. In this paper we will discuss the strategic and financial planning that would be necessary to keep McDonald’s on top of the food chain.…

    • 1726 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    This paper will address the following: identify the segmentation criteria that will affect McDonald’s target market selection, identify McDonald’s target market, describe the organizational buyers and consumers of McDonald’s product and the factors that influence their purchasing decisions, discuss how these factors will affect McDonald’s marketing strategy, and analyze current competitors and define the competitive landscape for your product or service.…

    • 1524 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    Tui Mgt 499 Module 1 Slp

    • 426 Words
    • 2 Pages

    The success of McDonalds continues to be truly global, with some of the highlights to include the U.S. Such balanced growth highlights the deeping connection with all of the customers as well as strengthen the ever increasing global economy. The McDonalds’ commitment to the stakeholders is in two folds, first the commitment to the Plan to Win, which has served as the operational roadmap for the past nine years. This plan focuses on the core drivers of the business, people, products, place, price and promotion. The second commitment to the stakeholders is continued success through listening to customers, and…

    • 426 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Mcdonald's Case Analysis

    • 1888 Words
    • 8 Pages

    About everyone at some age, at some point or another, and in some country has gotten a sample of American's symbol for fast food through the golden arches of McDonald's. This report will attempt to analyze the external and internal sectors that affect the company's success. The external analysis will provide opportunities and threats while the internal analysis will show indicators of strength and weakness. It will then follow up with critical issues, strategic alternatives, recommendations and implementation. The case studied is found in Appendix 2 of Mary Coulter's "Strategic Management in Action" book.…

    • 1888 Words
    • 8 Pages
    Good Essays
  • Better Essays

    Roy Rogers

    • 1359 Words
    • 6 Pages

    Competitors in the hamburger segment of the fast-food industry employed a number of strategies to prepare for the anticipated decline in hamburger demand. Most diversified their offerings with breakfast and developed new concepts such as drive-through-only units and home delivery. In addition to the anticipated decline in hamburger demand, there were several other pressures facing the industry. The first was changing demographics. Second, experts pointed out that many localities had become saturated with fast-food restaurants. Third, the cost of media advertising had risen dramatically making it difficult for smaller chains to afford this tool for increasing customer awareness. Last, because American consumers remained health conscious, they would continue to demand innovative product offerings that were both convenient and nutritious.…

    • 1359 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Marketing company Millward Brown has compiled their ranking of the top 100 most powerful brands across the world - known as “Brandz Top 100”. The report (Millward Brown, 2008, p.18) places McDonald’s at the top of the fast food category with a brand value of USD $49.5Bn. Brand value is calculated as the income a brand is expected to generate globally in the given year. The closest competitors are Starbucks, Subway and KFC with brand values $12Bn, $10Bn and $6Bn respectively. The three closest competitors are not generating anywhere near the level of income of the McDonald’s brand. The market environment in which McDonald’s operates threatens their competitive position.…

    • 743 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Market Growth

    • 376 Words
    • 2 Pages

    “A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so” (Mahatma Gandhi). (Business Quotes> Growing Businesses Quotes, 2010). McDonald's sales and revenue has increased in the past five years due to strategic planning and giving the consumer what they want. For example, core value menu offerings and variety in its breakfast menus; also, we entered into the lucrative coffee market which drove sales way up. Major fast food chains such as McDonald’s are predicted to see a 5.7% annual growth in the coming years (B&T Marketing/Advertising/Media/PR, 2003). In order for the sales of the McParty Platters to be successful we must have excellent marketing, ensure that our product is unique, and that it provides value to the customer. Market growth for McDonald's Australia will depend on driving sales and increasing revenue.…

    • 376 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Mcdonald's Case Study

    • 2588 Words
    • 11 Pages

    University of Jordan Faculty of Business Strategic Management “McDonald's” Case Study Strategic Management Prepared By Fathi Salem Mohammed Abdullah 2009 Table of Contents |Page |Topics | |3 |Introduction | |3 |History analysis | |4 |Vision, Mission, Value | |5 |The Five Forces Framework | |6 |PESTEL Framework | |7 |External Audit | |8 |CPM-Competitive Profile Matrix | |9 |External Factor Evaluation (EFE) Matrix | |10 |Financial Ratio Analysis | |12 |Internal Audit | |13 |Internal Factor Evaluation (IFE) Matrix | |14 |SWOT Matrix | |15 |SPACE Matrix…

    • 2588 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Mcdonald's Case Study

    • 349 Words
    • 2 Pages

    Coming out of the first recession in 2002, McDonald’s was struggling with franchise quality and over customer appreciation. In order to regain the competitive advantage the firm once held, Skinner began a series of programs aimed to help both revamp the menu and improve the quality of all the franchise locations. First order of business was to carry on the successful program originated by former CEO James Cantalupo which targeted failing franchises and improving customer satisfaction. Once the foundation of the firm had been restored, McDonalds could focus on regaining their competitive advantage in the fast food market with improving their menu choices. Skinner launched several new programs aimed at rebranding McDonalds as a healthy food option, among them new salads, apple and vegetable side options, and more chicken sandwich options. With healthier menu items, and a focus on improved coffee-based drink options, McDonalds was…

    • 349 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    I chose the example of McDonald's to demonstrate the existence of Taylor's principles in modern organizations, because of McDonald's outstanding role in the food industry. Thus, "McDonald's is the leading global foodservice retailer with more than 31,000 local restaurants serving more than 58 million people in 118 countries each day" (www.aboutmcdonalds.com). Furthermore, its influence on the restaurant culture is unique. Hence, Love concluded that "no one has had more impact than McDonald's in modernizing food processing and distribution in the last 3 decades".…

    • 1727 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Mc Donald Great Britain

    • 1755 Words
    • 8 Pages

    New menus, improve services, advertising, opening new stores, closing others, and refurbishing others have propelled McDonald’s U.S. back into an active growth cycle after experiencing a slack period in 2003 and 2004 – U.S. sales have climbed for 40 straight months. Sales in Great Britain have not shown a similar movement. Sales at McDonald’s 1,235 British outlets have been slughish for years, and the reasons are numerous. New chain such as Yo! Sushi and Nando’s Chicken Restaurants, which features spicy Portuguese chicken, have outpaced McDonald’s. Operators such as U.S.-based Subway Restaurant are pulling in customers with fresh salads and sandwiches on foccacia bread. Starbucks has made McDonald’s outlets look sterile and out-of-date. And the 2001 scare over mad cow disease, along with concerns about rising obesity, make things worse.…

    • 1755 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Research on Mcd

    • 1652 Words
    • 7 Pages

    NEW YORK: McDonald’s Corp posted its worst quarterly restaurant sales growth performance in nine years on Friday, lifting the curtain on the fast-food industry’s ruthless fight for customers in a weak economy. The world’s biggest fast-food chain is battling more than the bleak global economy that is curbing appetites for purchases of its hamburgers, salads and smoothies. Resurgent chains like Burger King Worldwide Inc and Yum Brand Inc’s Taco Bell now are challenging McDonald’s in the United States with revamped menus, celebrity endorsers and a renewed focus on low-priced food. McDonald’s domestic market falls just behind Europe as the company’s top region for sales. Easing food cost inflation has allowed U.S. restaurants to step up their menu price wars. “It’s led to a very cutthroat restaurant environment,” Morningstar analyst R.J. Hottovy said. “You have a scenario where the overall pie is shrinking, and companies are competing aggressively to take their piece of it,” Bernstein Research analyst Sara Senatore said. When asked to explain why the third quarter’s results lagged even those put up during the height of the financial crisis, McDonald’s Chief Executive Officer Don Thompson attributed the results to the tougher battle for stomachs and economic challenges in each of the company’s major regions. That confluence of factors forced McDonald’s to miss Wall Street’s earnings estimates for the second quarter in a row. It also warned that sales at established restaurants – a closely watched gauge of restaurant performance – are down…

    • 1652 Words
    • 7 Pages
    Powerful Essays
  • Best Essays

    McDonald

    • 2219 Words
    • 8 Pages

    “McDonald’s Corporation in the New Millennium,” a case in Marketing Management: Case Analysis by Teams, discusses the challenges and opportunities faced by McDonalds in recent years. The four main areas covered by the case included the fast-food industry in general, McDonald’s as a corporation, major competitors in the hamburger segment, and major competition in the non-hamburger segment. Since the case’s writing, there have been several important developments in each of these areas.…

    • 2219 Words
    • 8 Pages
    Best Essays
  • Powerful Essays

    Management

    • 3080 Words
    • 10 Pages

    McDonald’s has been a staple in the restaurant business for as long as most of us can remember. It has achieve around the globe, but not without overcoming a fair amount of challenges in its pursuit of the title “King of Fast Food”.…

    • 3080 Words
    • 10 Pages
    Powerful Essays