Memo
To: Pat Rowe, Vice President
From: Yilin Zhang
CC: Jon M. Werner
Date: 5-Nov-13
Re: Technology Training Recommendations
With the development of medical science and medical technology, high-tech medical devices, which come out constantly, help caregivers stay informed about new equipment and principles of work performance, safe use of new equipment, and other issues that are increasingly prominent. Meanwhile, the poor attitude of staff during training is also a big problem. If you follow several of the following recommendations, I think you could shape the enthusiasm of the employees to receive training at the same time, enabling employees to better understand usage of integrating computer technology into the work practices of health care professionals.
a: Make employees clear goals and principles, and make a rule like “training posts, no training, and no posts”
The staff have to have training posts, mainly in order to ensure the quality of work and benefits of exposure to a new computer system. Thus, employees working during the operation can save a lot of time and bring more benefits to the company. Meanwhile, this strategy provides employees with a sense of urgency and encourages every employee to accept training in new computer systems. If they do not comply, they cannot continue to work for the company.
b: Mastery of computers divides employees into different training courses.
Employees are at different levels of mastery of computer systems so required training courses will not be the same. For employees who know nothing about computers, their training courses may want to start from the most basic computer knowledge. And for those basic computer operations staff, specialized training is how to use the new computer system. For the employees who are advanced in their knowledge of computer systems, their courses will be focused specifically on the new system, not just basics.
c: Provide specialized training in new