Phase 2 Discussion Board
Colorado Technical University
Gayla Burow
April 11, 2015
When opening a franchise in a new countries, you must consider a language, and cultural training, this would be for all the staff that would be hired or transferred to a new country for work. The training program would need to focus on how intercultural business communication would affect your business. My training program would be comprehensive and well-rounded. You would want to create a lesson plan to include High and low- context language, nonverbal communication and what could be taboo in some countries. There are over 311 languages, and dialect that are spoken currently in the United States today (Course Smart, 2015). To be successful in communication, you must keep the language diversity in mind and try to eliminate the confusing communication as much as portable with your employees. Hall and Hall have researched the concept of high- and low-context language (1990) (Course Smart, 2015). In High context language, it can transmit with every little explicit type message. In fact, the nonverbal cultural of what is not verbalized is what’s important. For example in some countries like Chinese and Latin America, you must read the lines and silence is what id often communicate in high context cultures (Course Smart, 2015). In the countries with Low context type language, this culture the verbiage is explicit. This may be spoken in more the way so to ensure the receiver has understanding in low-context languages, a person states what is expected or wanted. High-context languages tend to be indirect and nonverbal, whereas low-context languages tend to be direct and verbal (Course Smart, 2015). Some items to be aware of in China is that they consider leaving chopsticks in a bowl vulgar, always lay them on a plate next to your bowl. In China, the people do not say thank you after complements. It is very common when
References: Chaney, L. & Martin, J. (2013). MGM 316 Course Smart Intercultural Business Communication Retrieved 04/12/205 from CTU Book Self Chapter 6&7 Calligraphy for God, (2014). Chinese culture taboos Retrieved 04/12/205 from http://calligraphyforgod.com/chineseculturetaboos.html Scibd.com (2015), Culture Retrieved 04/12/205 from http://www.scribd.com/doc/91937378/Culture#scribd