2. (TCO 2) The process of actively monitoring the environment through activities such as reading and observation is called
3. (TCO 3) The Sarbanes-Oxley Act requires the _____ to vouch for the truthfulness and fairness of the firm’s financial disclosures
4. (TCO 4) Which of the following economies is NOT considered a mature market economy?
5. (TCO 5) Starbucks’ middle managers who are responsible for joint venture agreements with bookstores, hotels, and airports work from a(n) _____ plan
6. (TCO 6) The overall purpose of a business plan is to
7. (TCO 7) _____ is defined as systematically moving employees from one job to another
8. (TCO 8) OSHA safety standards are intended to
9. (TCO 9) The communication process is
10. (TCO 10) Income statements, balance sheets, and audits are examples of the control of
1. (TCO 2) An organization’s external environment includes the task and the general environments. Compare and contrast any two components that make up the general environment
2. (TCO 3) What is the purpose of the Sarbanes-Oxley Act? What is the reason the law was enacted?
3. (TCO 7) Compare and contrast the mechanistic and organic organizations
4. (TCO 8) Briefly explain one performance appraisal method. Explain an error that can occur in the performance appraisal process and one way to effectively deal with such an error
5. (TCO 9) Briefly explain two ways in which communication effectiveness can be improved
6. (TCO 10) What are the different levels of control? What are the relationships between the different levels?
7. (TCO 2) According to the textbook, what are some of the characteristics of the new workplace?
1. (TCO 2) Organizations have both an internal and an external environment. Describe the general environment and give at least one specific example of each dimension, other than the examples given in the text and in the lectures
2. (TCO 8) You are a manager of a Consulting firm, with 25