Introduction:
Every organizational structures and practice has the role of the change agent and it plays a significant part in organization. A case like ‘The Young Change Agents’ focuses on the change leader and the bottom of the ladder. Following by that in this case study James Shaw who joined AIESEC- world largest student-run international student exchange and development organization and his main responsibilities were recruiting, training, motivating, utilizing and retaining the organization’s members. Therefore as a self directed and self motivated person, Shaw kept himself engaged with the organization, and spent time on networking within the firm and making suggestions where he felt improvement were necessary. On the other hand, Amy Middelburg who works on three major areas, supporting the international partnership between PWC and AIESEC, supporting the UK Community investment office and an external partners the Prince of Wales business leader’s forum. Following that in this essay it describes the challenges that Shaw and his colleagues face to bring that change in PwC, elucidate the personal characteristics, attitudes and skills that needed to be successful and explain how effective Shaw and his colleagues were in this case. Finally, conclusion recommendations are made on some solutions and theories to achieved organizational success.
Challenges, Shaw and his colleagues face in trying to bring about change in PwC: The challenges that Shaw and his colleagues faced to bring change in PwC was the prevailing organizational wisdom are communicating a forceful ambition and are building union (Jick T.D and Peiperl M.A 2003, pg-365). Therefore, to make a difference in PwC and through it to the communities that it operated in, Middelburg appointed Shaw to work with her and Shaw and Middleburg joined forces to work on areas that might require improvement, especially the community affairs area.