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Unit 203
Work in a business environment
Level:
2
Credit value:
2
NDAQ number: F/601/2470
Unit aim
This unit is about being able to behave, and make contributions to work tasks and procedures, in a business environment, in ways that support diversity, security and confidentiality at work, reduction of waste and improve efficiency.
Learning outcomes
There are eight learning outcomes to this unit.
The learner will:
1 Understand how to respect other people at work
2 Understand how to maintain security and confidentiality at work and deal with concerns
3 Understand the purpose and procedures for keeping waste to a minimum in a business environment 4 Understand procedures for disposal of hazardous materials
5 Know how to support sustainability in an organisation
6 Be able to respect and support other people at work in an organisation
7 Be able to maintain security and confidentiality
8 Be able to support sustainability and minimise waste in an organisation
Guided learning hours
It is recommended that 18 hours should be allocated for this unit, although patterns of delivery are likely to vary.
Details of the relationship between the unit and relevant national occupational standards
This unit directly relates to the Business and Administration NOS BAF172.
Support of the unit by a sector or other appropriate body
This unit has been developed by the Council for Administration.
Assessment
This unit will be assessed by portfolio of evidence, as specified in the Council for Administration
Assessment Strategy 2009.
Level 2 NVQ Award/Certificate/Diploma in Business and Administration (4428-02/92)
33
Unit 203
Work in a business environment
Outcome 1: Understand how to respect other people at work
Assessment Criteria
The learner can:
1.1
Describe what is meant by diversity and why it should be valued
1.2
Describe how to treat other people in a way that is sensitive to their needs
1.3
Describe how to treat other
Work in a business environment
Level:
2
Credit value:
2
NDAQ number: F/601/2470
Unit aim
This unit is about being able to behave, and make contributions to work tasks and procedures, in a business environment, in ways that support diversity, security and confidentiality at work, reduction of waste and improve efficiency.
Learning outcomes
There are eight learning outcomes to this unit.
The learner will:
1 Understand how to respect other people at work
2 Understand how to maintain security and confidentiality at work and deal with concerns
3 Understand the purpose and procedures for keeping waste to a minimum in a business environment 4 Understand procedures for disposal of hazardous materials
5 Know how to support sustainability in an organisation
6 Be able to respect and support other people at work in an organisation
7 Be able to maintain security and confidentiality
8 Be able to support sustainability and minimise waste in an organisation
Guided learning hours
It is recommended that 18 hours should be allocated for this unit, although patterns of delivery are likely to vary.
Details of the relationship between the unit and relevant national occupational standards
This unit directly relates to the Business and Administration NOS BAF172.
Support of the unit by a sector or other appropriate body
This unit has been developed by the Council for Administration.
Assessment
This unit will be assessed by portfolio of evidence, as specified in the Council for Administration
Assessment Strategy 2009.
Level 2 NVQ Award/Certificate/Diploma in Business and Administration (4428-02/92)
33
Unit 203
Work in a business environment
Outcome 1: Understand how to respect other people at work
Assessment Criteria
The learner can:
1.1
Describe what is meant by diversity and why it should be valued
1.2
Describe how to treat other people in a way that is sensitive to their needs
1.3
Describe how to treat other