Preview

Mkt Case Study South East Airline

Good Essays
Open Document
Open Document
445 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Mkt Case Study South East Airline
Southwest Airlines: Staying ahead in the pricing Game

Q1 what has been Southwest’s traditional pricing strategy? Why has this pricing strategy been so successful thought out the airline’s first three decades?
Answer 1 : Southwest pricing strategy was the complete opposite of the industry’s conventional wisdom. They gave more flexibility to move planes around based on demand. Pricing strategy was successful thought out the first 3 decades because they cost were very lower relative to other airlines. Southwest did not serve the major airports dominated by the major airlines. They serve no meals only snacks they did not charge passengers a fee to charge same for ticket they had no electronic entertainment and did not offer any retirement plan.

Q2 what values do airline customers- both business and leisure travelers – seek when they buy air travel tickets? Has southwest done a better job than competitors of meeting the needs of these air travelers? In what ways?
Answer 2: Both business and leisure travelers seek to buy a air ticket with lower price but at the same there are some business travelers who were often walling to pay higher prices if an air line offered last minute tickets assigned seating first class cabins and privet airport lounges none of which southwest had. Therefore southwest did not do a better job than competitors of meeting the needs these air traveler.

Q4 what is southwest’s current pricing strategy? Does this strategy differentiate southwest from its competitors? Is the strategy sustainable?
Answer 4: Southwest current pricing strategy was new for category. These fares are $30 to $50 higher for round trip ticket. The tickets however offer the customers preferential boarding bonus frequent credits and a free cocktail on each flight. They also offer more nonstop routes and more frequent flight that work with business traveler’s schedules.
As they charged their strategy they can attract more customers which shows that their strategy

You May Also Find These Documents Helpful

  • Good Essays

    Company’s Strategy: Southwest’s strategy is to improve efficiency in its operations and pass cost saving to its customers by offering them low and competitive prices. Southwest Airlines is dedicated to providing the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and company Spirit.…

    • 1027 Words
    • 5 Pages
    Good Essays
  • Best Essays

    “The U.S. airline industry had lost money in 14 of the 28 years from 1980 through 2007, with combined annual losses exceeding combined annual profits by $15 billion. Yet in July 2008, Southwest reported record quarterly revenues, its 69th consecutive quarter of profitability, rising passenger traffic on its flights, and a record load factor.”5 With a brilliant strategy of ‘low cost/low fare/no frills’ Rollin King, along with Herb Kelleher, launched the most surprising success story in airline history. In 1966, King had an idea. “His business concept for the airline was simple: attract passengers by flying convenient schedules, get passengers to their destination on time, make sure they have a good experience, and charge fares competitive with travel by automobile.”5…

    • 4181 Words
    • 17 Pages
    Best Essays
  • Better Essays

    Related to Southwest’s passion for low prices, is its frugality with resources and approach to technical change. The company treats its own funds as it expects its customers to do: prudently and as efficiently as possible. Thus, I would disagree with one of the quoted analysts who mentions that Southwest is stuck in their ways. Rather – as when evaluating new aircraft - Southwest appears to consciously not want to be at the bleeding edge of change. Instead, it values a measured approach moving…

    • 1257 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Southwest Airlines employed many strategies over the years with their fist strategy being ads run in the media. Southwest airlines utilized a number of campaigns including skimpily clad flight hostesses, free in-flight alcoholic beverages and a “Love” campaign using the tag line “Now There’s Somebody Else Up There Who Loves You” in an effort to attract passengers. (Leavenworth) Southwest Airlines developed a ground crew turnaround plan that allowed them to add additional flights without the high expense of new plane purchases, even today their turnaround time is nearly half that of other commercial airlines. The idea of CEO Lamar Muse for system wide on-peak/off-peak pricing increased their passenger count and eventually became a standard across the airline industry. The company moved flights from an intercontinental airport where they were losing money to an abandoned airport with a closer vicinity to downtown destinations which doubled passenger traffic. In an attempt to fill empty seats, Southwest slashed its regularly priced fare in half, ran an ad against a competitor implying they were trying to run them out of business, and then offered complementary alcohol or ice buckets for those flying under the original fare price.…

    • 1429 Words
    • 6 Pages
    Better Essays
  • Satisfactory Essays

    In 1971 an airline company named Southwest Airlines was born. The company stated with very little money but had some fame. Some of the advancement that made Southwest Airlines popular is their lower fares, the frequency of flight availability and on time arrivals, and an outstanding safety record. Southwest was always thinking innovation some years back southwest was thinking of the future and ways to keep their airlines in the forefront in the airlines industry the airlines purchased jet fuel at a lower price for future use, this was smart innovative and creative thinking on their behalf. “Tickets less travel, use of the internet, booking & tracking trips through the website are the other innovative policies that ease the business operation of the company” (Brainmass, 2008 pg. 1).…

    • 285 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    One of the most noticeable risks faced by the airline industry is price wars that occur when one airline cuts fares on certain routes and forces others to follow suit resulting in reduced profitability. Southwest has almost eliminated this risk by developing a fare structure that is consistently by far the simplest and most straightforward of any major airline. All of Southwest 's customers can peruse different fare options at the company 's website, and the company 's restrictions on tickets are more lenient than fares of its rivals. Most other airlines have complex fare structures with ticket prices varying widely according to several factors such as, how far in advance a ticket is purchased; travel dates including a Saturday-night stay; refundable or transferable, and an assortment of other factors (Thompson|…

    • 867 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    1. How does Southwest Airlines get its competitive advantage? Southwest Airlines uses a Cost Leadership Strategy, however most pricing strategists would agree that having a low price does not, in itself, constitute a competitive advantage. In fact, thinking that low prices are always a good strategy for competition is deeply misguided. However, at times, targeting low prices can lead to a strategic focus which delivers tremendous results. Modern competitive strategy will often examine firms from a resource-based view. According to this lens, competitive advantage derives from leveraging an inimitable resource to deliver value at a lower cost than the competitors. Price is a completely imitable resource. Any company can match the prices of its competitor if it so chooses. Hence, arguing that a low price is a strategic resource, or that it leads to a competitive advantage in and of itself, is illogical. Southwest Airlines has used the target pricing and utilized a marketing orientation since its infancy in 1971, even though these concepts were not fully defined back then. First, starting with the customers and the value they sought, Southwest Airlines initial target was customers traveling between cities in Texas, specifically between Dallas and Houston, Dallas and San Antonio, San Antonio and Houston. While Texas is larger than many countries, it isn’t so large that people can’t drive from city to city. Hence initially, the most comparable alternative to Southwest, and therefore its prime competition, wasn’t other airlines. Instead, it was the car. In uncovering the car as the competing alternative, Southwest was able to also identify the target price of its offering. Second, to compete with the car, Southwest Airlines had to price their…

    • 1922 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Porter stresses that to have a competitive strategy you must be unique. He talks about how Southwest chose their strategy to be a low cost flight service. Southwest chose to stray away from big fancy airports and long flights, they chose to me a short point to point air service that’s main customers would be families and business travelers in need of a low cost flight. He focuses on how Southwest is different that their rivals because most airlines try to fly you anywhere in the world, they focus on comfort and in plane services, while Southwest is a low cost quick turnaround flight service.…

    • 792 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    This will be done by looking at Southwest’s pricing strategies, costs, and competition and putting it in context with the industry as a whole.…

    • 1435 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Southwest Airlines

    • 1380 Words
    • 6 Pages

    Air travel has its ups and down, as does basically any type of travel. However, Southwest Airlines has always been my favorite airline to fly. As a young single who loved traveling, I found their fares and schedules to be the most convenient for my taste. I always appreciated the staff’s sense of humor, and it really never bothered me where I sat, so I didn’t mind the “A, B, C” boarding groups as opposed to assigned seats: I actually appreciated the freedom of choice. It wasn’t until after a couple of marketing classes that I realized the things I preferred about Southwest were intentional marketing strategies that the company used to differentiate themselves.…

    • 1380 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    South West Airline

    • 919 Words
    • 4 Pages

    There are numerous distinctive characteristics that had lead to the success of Southwest’s pricing strategy, this report has summarised these characteristics into four key categories and followed by a detailed explanation. These key factors appear to be niche marketing, cost containment, employee commitment and conservative growth.…

    • 919 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Mountain

    • 1181 Words
    • 5 Pages

    Southwest started its operations in 1971 in Dallas-Houston, Dallas-San Antonio & San Antonio-Houston our operations were delayed by lawsuits filed against us by our competitors. Braniff and Texas International (TI) were the two major Airlines played a very distinctive role in these routes & our competitors. Customers were not happy with service provided by both, this when Southwest entered with new prices and quality services. The two giants maintained their fares $27 & $28 but Southwest started with $20 fare. When we started off with operations it was calculated that we would need 39 passengers per flight for breakeven but we were averaging 13.1 and 12.9 passengers per flight. Reopening of William P. Hobby airport because of customer preference which led to increase in transportation revenues & our passenger loads went from 18.4 to 26.7 passengers per flight. Southwest came up with a discount flight of $10 on Friday evenings after 9.00pm, seeing the response to this in May it was started on daily basis with half-fare flights after 8 PM, also Saturday flights were reintroduced with the same half-price. To improve sales in Dallas-San Antonio market, a limited period offer was made, flights were to be half priced for this route. If it showed positive responses we were considering making it a permanent price. This strategy was countered by Braniff’s “Get Acquainted Sale” which now offered half fare flights in our Dallas-Houston Hobby route which is our most profitable route.…

    • 1181 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    How has Southwest used OB ideas to secure a competitive advantage? In the past when Southwest was unique in its approach to airline service, the company did not really have competitors within the airline industry (of course, Southwest had rivals, but the company managed to find its' place on the market). As one of the managers said, they were competing more with on-land transportation means (such as busses and trains) rather than with other airlines. From 1980s the situation in the airline industry started to become more unfavorable with companies loosing money and going bankrupt. At that time American airline companies realized that they can probably deal with these problems by copying the Southwest Airline's concept (as Southwest has been profitable in all years of its; operations). In the first part of 1990s two companies – Continental and United launched their own low cost carriers and Southwest was concerned with the new competition. In fact these companies had plenty of time to analyze Southwest's model and they could copy their concept partly without any serious problems (one plane type, one way flights, no meals, low fares, etc). But the way the operations were structured and cost savings that resulted from it was only one part of Southwest's success, while the…

    • 1745 Words
    • 50 Pages
    Powerful Essays
  • Good Essays

    According to a recent SWOT Analysis done on Southwest Airline's, their current strategy is to position themselves as a cost leadership with a focus strategy. Within their company mission it states they aim to cost-effectively and reliably fly large number of customers on short, non-stop flights. They truly are committed to making flying available to everyone. According to the SWOT Analysis some of their strengths include maintaining operating expenses per available seat mile at 15-20% below average, all their aircraft…

    • 543 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    * 6. Product: Southwest’s product is travel Competition - not just other airlines but any mode of transportation. frequent, conveniently timed flights and low fares. point-to-point route system as compared to hub-and-spoke direct nonstop Target Market: Market Segmentation cost- and…

    • 1474 Words
    • 6 Pages
    Powerful Essays

Related Topics