Motorola Corporation: a History of Quality Management
MOTOROLA CORPORATION – A HISTORY OF QUALITY MANAGEMENT
Ivan Ortiz
Illinois
Ensign85@yahoo.com
630-699-3264
GM 588 Managing Quality
Instructor Robert Lee
August, 2011
Keller School of Management
Introduction
The Motorola Corporation was founded in 1928 when its’ Owners Paul and Joseph Galvin decided to start a business in the area of battery storage. Paul was interested in improving on the technological advances that had taken place to date in that field. As a result, his motivation and hard work allowed investments to be made in the manufacturing industry toward the promotion of that product. The first device made and marketed by the company was a power converter designed to allow battery-powered radios to run on household electricity. Afterwards, and learning on the successes of their product the first production car radio was successfully designed and marketed toward the consumer during the 1930’s. Then, as a result of business savvy operations and an intelligent staff Motorola Corporation continued on its quest for technological innovations for the succeeding eight decades. In fact, the public company rose to become a pioneer in the electronics communications market. The group currently is a publicly traded communications company which employs 120,000 workers and its total revenues are $17 billion. Its’ core products include integrated circuits and cell phones worldwide. Motorola Corporation continues to be committed to sound ethical standards through their supply chains awhile improving social and environmental conditions in the electronics industry, at the same time maintaining the superior quality of products.
Problem Statement
For many years, Motorola Corporation has held a tradition of performing top quality work in the electronics market. Its reputation for great customer service, technological advances, and continuing education for its workforce has resulted in acceptance of numerous awards from the electronics industry, including the
Ivan Ortiz
Illinois
Ensign85@yahoo.com
630-699-3264
GM 588 Managing Quality
Instructor Robert Lee
August, 2011
Keller School of Management
Introduction
The Motorola Corporation was founded in 1928 when its’ Owners Paul and Joseph Galvin decided to start a business in the area of battery storage. Paul was interested in improving on the technological advances that had taken place to date in that field. As a result, his motivation and hard work allowed investments to be made in the manufacturing industry toward the promotion of that product. The first device made and marketed by the company was a power converter designed to allow battery-powered radios to run on household electricity. Afterwards, and learning on the successes of their product the first production car radio was successfully designed and marketed toward the consumer during the 1930’s. Then, as a result of business savvy operations and an intelligent staff Motorola Corporation continued on its quest for technological innovations for the succeeding eight decades. In fact, the public company rose to become a pioneer in the electronics communications market. The group currently is a publicly traded communications company which employs 120,000 workers and its total revenues are $17 billion. Its’ core products include integrated circuits and cell phones worldwide. Motorola Corporation continues to be committed to sound ethical standards through their supply chains awhile improving social and environmental conditions in the electronics industry, at the same time maintaining the superior quality of products.
Problem Statement
For many years, Motorola Corporation has held a tradition of performing top quality work in the electronics market. Its reputation for great customer service, technological advances, and continuing education for its workforce has resulted in acceptance of numerous awards from the electronics industry, including the
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