Murphy Contemporary Logistics 10e
PART III
EXAMINATION QUESTIONS
CHAPTER 1: AN OVERVIEW OF LOGISTICS
Multiple Choice Questions
1. Logistics clearly contributes to ___________ and ___________ utility.
a. time; place
b. form; time
c. place; form
d. possession; time
e. none of the above
(a; p. 3)
2. ___________ utility refers to the value or usefulness that comes from a customer being able to take possession of a product.
a. Time
b. Place
c. Form
d. Possession
(d; p. 3)
3. ___________ utility refers to having products available where they are needed by customers.
a. Possession
b. Time
c. Place
d. Form
(c; p. 3)
4. All of the following are types of economic utility, except:
a. Time
b. Production
c. Place
d. Possession
e. All of the above are types of economic utility
(b; p. 3)
5. All of the following terms have been used to refer to business logistics except:
a. business logistics
b. industrial distribution
c. logistics management
d. physical distribution
e. all of the above are correct
(e; p. 4)
6. “How well a company does what it says it’s going to do” represents ___________.
a. efficiency
b. productivity
c. leading edge logistics
d. effectiveness
(d; p. 5)
7. What concept refers to “how well company resources are used to achieve what a company promises it can do?”
a. Efficiency
b. Productivity
c. Reengineering
d. Effectiveness
(a; p. 5)
8. Every customer getting the same type and levels of logistics service refers to ___________.
a. tailored logistics
b. mass logistics
c. effectiveness
d. efficiency
(b; p. 6)
9. Which of the following is not a reason for the increased importance of logistics?
a. growing power of manufacturers
b. reduction in economic regulation
c. globalization of trade
d. technological advances
e. all of the above are reasons
(a; pp. 6–9)
10. The ___________ concept suggests that there are an ever-increasing number of market segments with distinct preferences.
a. rhochrematics
b. relationship marketing
c. market demassification
d. niche marketing
(c; p. 7)
EXAMINATION QUESTIONS
CHAPTER 1: AN OVERVIEW OF LOGISTICS
Multiple Choice Questions
1. Logistics clearly contributes to ___________ and ___________ utility.
a. time; place
b. form; time
c. place; form
d. possession; time
e. none of the above
(a; p. 3)
2. ___________ utility refers to the value or usefulness that comes from a customer being able to take possession of a product.
a. Time
b. Place
c. Form
d. Possession
(d; p. 3)
3. ___________ utility refers to having products available where they are needed by customers.
a. Possession
b. Time
c. Place
d. Form
(c; p. 3)
4. All of the following are types of economic utility, except:
a. Time
b. Production
c. Place
d. Possession
e. All of the above are types of economic utility
(b; p. 3)
5. All of the following terms have been used to refer to business logistics except:
a. business logistics
b. industrial distribution
c. logistics management
d. physical distribution
e. all of the above are correct
(e; p. 4)
6. “How well a company does what it says it’s going to do” represents ___________.
a. efficiency
b. productivity
c. leading edge logistics
d. effectiveness
(d; p. 5)
7. What concept refers to “how well company resources are used to achieve what a company promises it can do?”
a. Efficiency
b. Productivity
c. Reengineering
d. Effectiveness
(a; p. 5)
8. Every customer getting the same type and levels of logistics service refers to ___________.
a. tailored logistics
b. mass logistics
c. effectiveness
d. efficiency
(b; p. 6)
9. Which of the following is not a reason for the increased importance of logistics?
a. growing power of manufacturers
b. reduction in economic regulation
c. globalization of trade
d. technological advances
e. all of the above are reasons
(a; pp. 6–9)
10. The ___________ concept suggests that there are an ever-increasing number of market segments with distinct preferences.
a. rhochrematics
b. relationship marketing
c. market demassification
d. niche marketing
(c; p. 7)