My company
Employee Responsibilities
Courtesy
We are all striving to provide quality service. Keep in mind that our guests are paying for a service/vacation. Treat them and your coworkers as you would like to be treated.
Confidentiality
Employees are aware of confidential information such as payroll, gross income, mailing lists, etc. Make it a policy to consider any information confidential that is not published in our literature or on our website.
Star River Resort’s mailing list is a valuable asset. Any unauthorized use or transfer of the Star River Resort mailing list will result in the individual being criminally charged.
Clothing/ Appearance
General Appearance
Clothes should be clean, neat, and in good repair. Careful attention should be paid to personal hygiene (clean hair and body, use of deodorant, etc.).
Staff Shirts
Staff must wear staff shirts and name tags while on duty. This applies to any marketing events that are attended by employees. Staff clothing is provided for the use of employees only. Staff should not allow anyone else to use staff shirts. Communication problems arise when guests cannot easily identify employees.
Jewelry
Only earrings, finger rings, and necklaces may be worn by any Star River Resort employee while working. Facial/tongue jewelry is prohibited while working at any Star River Resort job. Supervisors have the right to require that any item of jewelry be removed at any time.
Name tags
Star River Resort employees are required to wear their name tags while at work. Name tags are supplied at no charge to each employee. Name tags are provided as a service to allow guests to identify employees easily.
Driving Star River Resort Vehicles
Employees driving Star River Resort vehicles are required to have a valid driver’s license. A Commercial Driver’s License is required to drive a bus. The administrative assistant will run a Motor Vehicle Report on any employee before giving permission to drive a Star River Resort
Courtesy
We are all striving to provide quality service. Keep in mind that our guests are paying for a service/vacation. Treat them and your coworkers as you would like to be treated.
Confidentiality
Employees are aware of confidential information such as payroll, gross income, mailing lists, etc. Make it a policy to consider any information confidential that is not published in our literature or on our website.
Star River Resort’s mailing list is a valuable asset. Any unauthorized use or transfer of the Star River Resort mailing list will result in the individual being criminally charged.
Clothing/ Appearance
General Appearance
Clothes should be clean, neat, and in good repair. Careful attention should be paid to personal hygiene (clean hair and body, use of deodorant, etc.).
Staff Shirts
Staff must wear staff shirts and name tags while on duty. This applies to any marketing events that are attended by employees. Staff clothing is provided for the use of employees only. Staff should not allow anyone else to use staff shirts. Communication problems arise when guests cannot easily identify employees.
Jewelry
Only earrings, finger rings, and necklaces may be worn by any Star River Resort employee while working. Facial/tongue jewelry is prohibited while working at any Star River Resort job. Supervisors have the right to require that any item of jewelry be removed at any time.
Name tags
Star River Resort employees are required to wear their name tags while at work. Name tags are supplied at no charge to each employee. Name tags are provided as a service to allow guests to identify employees easily.
Driving Star River Resort Vehicles
Employees driving Star River Resort vehicles are required to have a valid driver’s license. A Commercial Driver’s License is required to drive a bus. The administrative assistant will run a Motor Vehicle Report on any employee before giving permission to drive a Star River Resort