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NVQ task 3

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NVQ task 3
Team working is a central tenet of health and social care policy (Maslin-Prothero and Bennion, 2010). The term “team” is often confused with the idea of multidisciplinary working, whereas it primarily relates to a group of people with complementary skill committed to a common goal.

The features of effective team performance.
Effective teamwork has a number of benefits – to the organisation, to the team and not least to the individuals within the team. The way that people work in teams is just as important as their individual performance.
Teamwork can contribute towards:
1. Improved productivity
2. Quality improvement
3. Innovation and creativity
4. Capitalisation of technological advances
5. Improved employee motivation and commitment
Effective teams are flexible, creative and responsive to the demands of the task. They demonstrate high levels of involvement, accept responsibility for team success and both recognise and value individual contributions made by team members. People value being part of such a team.
What does belonging to a team mean?
1. Having a shared communication network
2. Accepting accountability
3. Co-operation
4. Cross training
5. Anticipating individuals/organisation needs
6. Having a common team goal
7. Understanding team goals
8. Mutual support
9. Synergy – team results are greater than would have been achieved by the sum of the individuals
Mckibbin and Walton (2012) say that the first four stages of team growth were first developed by Bruce Tuckerman and published in 1965. His theory, called “Tuckerman’s Stages” was based on research he conducted on team dynamics. He believed that these stages are inevitable in order for a team to grow to the point where they are functioning effectively together and delivering high quality results. In 1977 Tuckerman, jointly with Mary Jensen, added a fifth stage to the four stages.

Tuckerman’s five stages:
Stage 1: Forming
The “forming” stage takes place when the team meets and starts to work

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