After finding our way to the back of the store and waiting in line for the discounted Wii, we reserved one of the twenty precious tickets. They would not begin handing out the units until 8pm, and for some reason, decided to make us stand in another line to pay for it before we could finish out shopping. This surprise detail had people irate. Since the blow horn sounded at 8pm on the dot, people were tearing down the plastic wrapping of all the other deals and filling their carts. The unfortunate ones who wanted the Wii could not get out of line to shop the store until after their Wii was paid for. I knew this was the perfect time to break my norm.
While my wife stood in one line, I walked to the other line and cut in front of about eight people. This was probably not the smartest thing to do as people started yelling and because furious. For safety reasons, I did not stay in that line long, but returned to my wife. She was incredibly embarrassed, and we still had to stand in line next to all these people who were making smart remarks and glaring at us. People were very upset that I would do such a thing and I'll be honest and say I would never attempt that again.
The first sociological concept I observed was gender. Gender is the behaviors and attitudes that a society considers proper for its males and females; masculinity or femininity (Henslin, 2010, p. 75). I think shopping is mainly a role the females take on, and thus explains why the majority of the brave soles were females. Reporting from all the people I saw, I would guess about 80% of them were females. The majority were black females, followed by white females, and lastly was a handful of men. I was also surprised at how many young children were present.
The second concept is social class. According to Weber, a large group of people who rank close to one another in property power, and prestige; according to Marx, one of two groups: capitalists who own the means of production or workers who sell their labor (Henslin, 2010, p.98). Since a part of social class is income, this may impact the type of people that were out shopping. Saving $80 could impact one family greatly while others consider it pennies and wouldn't waste their time. Many of the people I saw out shopping seemed to be of the lower and middle class. Their appearance did not appear to be of the very wealthy and thus made sense why they were fighting the crowds for the good deals.
The third concept I observed was the effect of the mass media advertising. Mass media is defined as forms of communication, such as radio, newspapers, and television that are directed to mass audiences (Henslin, 2010, p. 78). Days before the sale we received many ads in the mail, watched commercial after commercial of sales on TV, and received numerous emails with coupons. Inside the store, I noticed many people holding fliers and coupons that brought them into the madness. One lady was making the cashier price match a sale she found at Kmart. The millions of dollars that is put into advertising definitely filled the parking lots at the stores, and I would say was a success!
The last sociological concept is our culture. Culture is the language, beliefs, values, norms, behaviors, and even material objects that characterize a group and are passed from one generation to the next (Henslin, 2010, p. 56). Before we left, my wife read something to me she found online. It said something along the lines of: only in America do people trample each other for things the day after they celebrate being thankful for what they have. This made me laugh because being at Walmart and watching the people, you do wonder if our culture has warped our minds so much that we can forget just hours after celebrating Thanksgiving. I have traveled to many different countries and I can say I have never seen people go so crazy for material possessions as in America.
This experience was pretty insane to me. I still do not totally understand why people would put themselves in that type of environment. After thinking I would need to break up a few fights over bicycles, I told my wife it was time to leave. I learned a lot from observing people's reactions when it came down to something they were very passionate and determined about. I was happy to see that at least in our line, and besides myself, people kept to the norm and waited their turn. This once a year Black Friday madness has the perfect name to describe just how dark and dangerous it can be!
You May Also Find These Documents Helpful
-
1. What led UPS to pursue an integrated marketing communications approach? What was the promotional objective as it repositioned itself in the "synchronized commerce" marketspace?…
- 1239 Words
- 5 Pages
Good Essays -
The most memorable incident was when I was at government building waiting in line to get in to a specific area to conduct business. Initially, there was a gaggle of people standing outside until someone stood at a specific point that appeared to be a logical entrance to get in. Then people blindly began to form a line behind the individual as they came up. I thought this was funny because I noticed a small sign that was not very visible which gave direction to where the line should form and the current line was the exit not the entrance. I moved over to the entrance where the line should have been and watched without saying anything.…
- 676 Words
- 3 Pages
Good Essays -
A famous writer for the New Yorker, Malcolm Gladwell has written an article, “The Science of Shopping”, which is based on Paco Underhill’s study of retail anthropology. The intention of a retail store is obvious- that is to attract customers and convince them to perchance as much as they can. There is so much knowledge that we can study, such that how the environment affects people’s thinking. These are tiny details that we don’t usually think about. The reason of how Paco Underhill success is because he notices these details. Details determine success or failure. Paco Undnerhill—a talent and passion environmental psychologist, provides us a new point of view of the science of displaying products, as well as the behaviors of customers…
- 806 Words
- 4 Pages
Good Essays -
October 29, 1929 is regarded as Black Tuesday. It is the day which changed the history of US. Great Depression is regarded as one of the worst economic depression of the USA. The effects of the depression was felt all over the world and it was also one of the reasons for Second World War. The crash of the stock market was considered as one of the reasons for Great Depression. After the Crash of the stock market followed series of incidents that caused Great Depression. During 1930’s banks failed and people lost their savings. The purchasing power of people came down. Production decreased as a result of decrease in consumer demand and it ultimately affected employment. Production house began to fire the workers. To protect the country and the…
- 284 Words
- 2 Pages
Good Essays -
The business of holidays / edited by Maud Lavin ; with contributions by Melanie Archer New York : Monacelli Press, 2004…
- 1486 Words
- 6 Pages
Better Essays -
I did my norms violation at DD’S Discount. My mom and I wearied a paper bag and we designed it as a monkey and giraffe. We shopped and we walked around for an hour. Then, we bought ninety-three dollars and ninety-eight cents of stuff. We paid with pure coins. There was only one lady in the cashier the other two lady’s took their break, so the lady was the only one there. It was us, then there was three people behind us. The cashier got frustrated because we paid in coins and then she had more people to attend. The people behind us got frustrated as well. Then, some lady was impatient and offered if she can just pay it for us, and so did my brother. We told her no and she just left her cart there and she just left. The cashier and the security…
- 282 Words
- 2 Pages
Good Essays -
A grocery store is probably not the first place most people associate with entertaining stories, but in my family, there have been quite a few tales that revolve around our local Kroger. For instance, hearing my sister, Mary Jean, recount the loss of her beloved parking space when Kroger built their gas station has been the cause of much hilarity. Approximately two years ago, Mary Jean and I went to Kroger for just a few items, and found the place teeming with other shoppers. The holidays were approaching, so the lines were four or five shoppers long and more than a few of them had carts that were almost overflowing. The overhead lights were noticeably bright, compared to the overcast sky outside, and all…
- 852 Words
- 4 Pages
Good Essays -
At last they bought one bag of bread, 4bag of dumplings, 2 pieces of baked sausages, 2 bottles of toothpaste, 2 cabbages and some Chinese traditional snake.…
- 1041 Words
- 5 Pages
Better Essays -
How many of us living in the United States manage to find ourselves at the latest holiday sales in order to get those “must-have” deals of the century? Thanksgiving day is about one month from today. A few hours after the family turkey eating night, people would go to department stores and line up to purchase new clothes, jewelry, and electronics which are heavily discounted. About one month after that day, Christmas and New Year’s Day come. People would, then again, go to departments stores and line up to purchase heavily discounted Christmas sales.…
- 1693 Words
- 7 Pages
Powerful Essays -
I was highly nervous on my first trial attempt to skip through the aisle and was concerned if I would possibly make a mistake doing this. I came to a conclusion to skip through the drinks aisle because it was the most clustered and would have received the most reactions from people. I skipped through the aisle rather slowly because I didn’t know how to pace myself to where I could interpret their reactions quick enough. There were approximately 8 people in the aisle and had to make sure I wouldn’t laugh or make an unnecessary mistake. Also in the aisle, were two little kids that saw me skip through the aisle while laughing really hard and eventually asked their parents if they could skip around through the store. I also got hysterical feedback from an elder couple as they approached me and first questioned why I was skipping through the aisle. I told them I was given a promotion from my manager at Blockbuster, so I was excited but also happy. Another person in the aisle was extremely rude and called me an inappropriate name and seemed to find my act unacceptable and childish. When breaking this…
- 978 Words
- 4 Pages
Good Essays -
When I was young, I could think that people have gone mad since most of them used to do their shopping even before the sun would rise on Black Friday. It appeared humorous to me. In my viewpoint, stores should not remain open on this day. It should be the day when families and friends gather together as one and give thanks to God as they celebrate. Some retailers are always open on Thanksgiving Day, for instance, Wal-Mart and Best Buy amongst others (Millard n.p.).…
- 1094 Words
- 1 Page
Better Essays -
Since I was facing backwards I did not have to look at what the people in front of me were thinking of my peculiar behavior. After the line began to shorten the empty calm space became full with two couples behind me. Once they realized what I was doing the must have felt uneasy from my non-conforming performance. All four of the individuals acted like they did not notice me. We all went about our business and I proceeded to checkout with an item. This first experience was the most easygoing of the three trips and undoubtedly the least embarrassing. The second outing to Walmart I went into a line backwards with my shopping cart full of groceries. Three young women came up and began to awkwardly look away. This made me feel unsettling and I quickly became deindividualized. I was obviously ashamed of my bizarre behavior, as I thought about what these peers of the opposite sex are thinking of me and my actions. Oddly enough though I was only doing something so minor that not everyone else does. My final experience I had gotten the awareness of this project down so I attempted to add to the unusual behavior. While I…
- 508 Words
- 3 Pages
Good Essays -
Considering the time of year I used Thanksgiving versus Christmas when I broke the norm. I went to homeland grocery store one night and as I was standing in line to check out I started to Singapore Christmas song before Thanksgiving. As I started singing "We Wish You a Merry Christmas" I could see I was starting to get some attention. A few of the people reacted differently. One older man probably in his 60's just smiled at me, while a younger woman started giving me a death glare. When I finally made it to the register the cashier had the nerve to ask me rudely "you know its not even Thanksgiving right?"…
- 477 Words
- 2 Pages
Satisfactory Essays -
The line was super long and we needed soap and paper for my dads office and tea for my mom. Then there was a up bolt in the line everyone was leaving one bye one all mad some of them looked as if the…
- 779 Words
- 4 Pages
Good Essays -
Surveillance issues in today’s society are becoming more concerning by the day. Paco Underhill, author of “Why we Buy: The Science of Shopping”, explains that with his unique surveillance approach, he has revolutionized many businesses marketing techniques. By gathering data and following consumers every move, Underhill adamantly argues that his techniques will increase sales and make consumers happier. Some people believe this kind of surveillance to be unethical, when in actuality, research has shown it provides an overall greater shopping experience, including customer loyalty programs that are beneficial to both the business and the consumer.…
- 634 Words
- 3 Pages
Good Essays