Result of new technology. * To understand the designing and advantages of office system
Definitions by Zane K Quible
System. Interrelated procedures necessary to achieve a well-defined goal.
Procedure. Related method necessary to complete work process.
Method. Specific clerical or mechanical operations or activities
Question: What is the difference between procedure and method?
Question 2: What are the differences between efficiency and effectiveness?
Objectives of Systems and Procedures -the objectives for developing and utilizing systems differ from organization to organization. However some of the major objectives for using the systems concept are:
1. To bring efficiency in the utilization of the organizational resources. -this means greater effectiveness and more economy - effectiveness means prompt service to the customer depending upon customer needs.
- more economy means higher productivity at lower cost, good utilization of personnel and equipment, inventories kept at optimum levels and many other aspects of operation.
2. To control operating Costs. -systems are a basis for controlling operating costs. Current working results can be measured against standards. If any inconsistency is discovered, correcting measures to adjust methods of handling or to modify expectations can be undertaken.
3. To improve operating efficiency. - it means that wasteful motions, delay and uncertainty are to be minimized, and at the same time responsibility for specific tasks is to be assigned , thereby leaving the boss free to do what he only can do.
4. To achieve the objectives of the organization. - if systems are well designed and are used effectively, they help achieve the objectives of the organization, i.e., they ensure customer satisfaction, reduction in costs and higher profits.
Designing an Efficient Office System *