What are the key issues to consider about when to delegate and assign care to this patient? There are five key factors in decision making for delegation by the charge nurse. The first is potential for harm, which would be assessing the ability of the person delegated to …show more content…
The first conflict resolution strategy would be problem solving. Sherry can ask the patient if she is comfortable having a male nurse prep her for surgery. If she is and time allows, Sherry should help James to prep the patient so he is properly trained and comfortable with his skills to do this again in the future. This would be the second conflict resolution strategy, collaborating to create a mutually satisfying solution. If times does not allow, then Sherry should prep the patient.
Two communication techniques that should have been used are effective listening and effective speaking (Huber, 2014). Sherry did not really listen to James' concern for prepping this patient or she would not have told him the paperwork is the same as any other surgery. Therefore, she did not demonstrate effective listening or speaking.
To whom and what tasks should be delegated to facilitate the patient’s progression to surgery? Sherry should delegate the tasks to Julie that she are in her scope of practice on the unit to perform and have James assist with the other eight patients on the unit until she is done prepping the patient for