As traditional advertising is threatened by shrinking audiences, rising costs and new blocking mechanisms, advertisers are looking to the Internet to find an effective alternative. The web is not a perfect solution, and its voluntary nature poses particular challenges for brand managers. But as the technology landscape shifts, companies are increasingly moving online to promote and enhance their brands.
• Recognize that effective branding strategies integrate online activities and traditional advertising.
• key advantages of online branding strategies for building a company’s web traffic and reinforcing brand salience.
• domain name selection and use contribute to a successful branding strategy.
• Appreciate the distinctions, and different marketing demands, of companies with multiple brands.
• Be conversant in how the flexibility and low-cost of online media can improve brand image, performance and crisis management.
• Understand how online content can deepen a consumer’s brand relationship and help foster brand communities.
I Understanding the Modern Business of Branding
Challenges to traditional advertising raise concerns about the “chaos scenario”
• Rapid decline in media effectiveness with no alternative vehicle
• New technologies do not automatically solve the problem
Integrating new media is integral to the value of a strong brand
• Customer-based brand equity improves marketing efficiency
• Online spending, especially for keyword search, is expanding
• Web content and development central to online branding efforts
• Improved multi-media technology increases effectiveness of online advertising and branding
• Shifts in specialization and outsourced branding activities
Linking branding strategy to online tactics
• Part art, part science: the difficulty of measuring a campaign’s effect
• Four key stages for establishing customer-based brand equity
Establishing the right identity
Creating