Operations Management Schroeder Chapters 1-3
CHAPTER 1
Question #2
What is the difference between the terms "production management" and "operations management"? Production management deals primarily with the manufacture of goods, whereas operations management encompasses the production of not only goods, but services as well.
Question #3
How does the function of an operations manager differ from the function of a marketing manager or a finance manager? The operations manager's function is to create the supply of goods, whereas the marketing manager's function is to create the demand for goods, and the finance manager's role is to secure and allocate the capital necessary to produce the goods.
How are these functions similar? Decisions made by all three managers affect all four of the types of operations decisions; therefore a high level of integration is needed between decisions made by the marketing, finance, and operations managers.
Question #4
How is the operations management field related to the fields of human resources, information systems, or accounting? Much like finance, accounting interacts with all four decision categories in operations, particularly when measurement of operations is required. The human resources function directly affects the skills level of operations personnel, their capacity and availability to perform work, and their ability to work as a team towards common goals. Operations is a major internal customer of information systems, and as a result, these systems generally support specific operations decisions such as capacity determination, forecasting, quality management, inventory control, and scheduling.
Question #5
Describe the nature of operations management in the following organizations. In doing this, first identify the purpose and products of the organization; then use the four decision types to identify important operations decisions and responsibilities.
a. A college library
Purpose - to make information available to students and faculty
Products -
Question #2
What is the difference between the terms "production management" and "operations management"? Production management deals primarily with the manufacture of goods, whereas operations management encompasses the production of not only goods, but services as well.
Question #3
How does the function of an operations manager differ from the function of a marketing manager or a finance manager? The operations manager's function is to create the supply of goods, whereas the marketing manager's function is to create the demand for goods, and the finance manager's role is to secure and allocate the capital necessary to produce the goods.
How are these functions similar? Decisions made by all three managers affect all four of the types of operations decisions; therefore a high level of integration is needed between decisions made by the marketing, finance, and operations managers.
Question #4
How is the operations management field related to the fields of human resources, information systems, or accounting? Much like finance, accounting interacts with all four decision categories in operations, particularly when measurement of operations is required. The human resources function directly affects the skills level of operations personnel, their capacity and availability to perform work, and their ability to work as a team towards common goals. Operations is a major internal customer of information systems, and as a result, these systems generally support specific operations decisions such as capacity determination, forecasting, quality management, inventory control, and scheduling.
Question #5
Describe the nature of operations management in the following organizations. In doing this, first identify the purpose and products of the organization; then use the four decision types to identify important operations decisions and responsibilities.
a. A college library
Purpose - to make information available to students and faculty
Products -