Organization Process Approaches
CHAPTER 13
Organization Process Approaches
Now we will discuss system wide process interventions change programs directed at improving such processes as organizational problem solving, leadership, visioning, and task accomplishment between groups--for a major subsystem or for an entire organization.
The first type intervention, the organization confrontation meeting, is among the earliest organization wide process approaches. It helps mobilize the problem-solving resources of a major subsystem or whole organization by encouraging members to identify and confront pressing issues. The second organization process approach is called inter-group relations. It consists of two interventions: the inter-group conflict resolution meeting and microcosm groups. Both interventions are aimed at diagnosing and addressing important organizational level processes, such as conflict, the coordination of organizational units, and diversity. The inter-group conflict intervention is specifically oriented toward conflict processes, whereas the microcosm group is a more generic system wide change strategy. A third system wide process approach, the large-group intervention, has received considerable attention recently and is one of the fastest-growing areas in OD. Large-group interventions get a “whole system into the room” and create processes that allow a variety of stakeholders to interact simultaneously. A large-group intervention can be used to clarify important organizational values, develop new ways of looking at problems, articulate a new vision for the organization, solve cross-functional problems, restructure operations, or devise an organizational strategy. It is a powerful tool for addressing organizational problems and opportunities and for accelerating the pace of organizational change. The final is a normative approach to OD: Blake and Mouton’s Grid Organization Development. It is a popular intervention, particularly in large organizations. Grid OD is a packaged
Organization Process Approaches
Now we will discuss system wide process interventions change programs directed at improving such processes as organizational problem solving, leadership, visioning, and task accomplishment between groups--for a major subsystem or for an entire organization.
The first type intervention, the organization confrontation meeting, is among the earliest organization wide process approaches. It helps mobilize the problem-solving resources of a major subsystem or whole organization by encouraging members to identify and confront pressing issues. The second organization process approach is called inter-group relations. It consists of two interventions: the inter-group conflict resolution meeting and microcosm groups. Both interventions are aimed at diagnosing and addressing important organizational level processes, such as conflict, the coordination of organizational units, and diversity. The inter-group conflict intervention is specifically oriented toward conflict processes, whereas the microcosm group is a more generic system wide change strategy. A third system wide process approach, the large-group intervention, has received considerable attention recently and is one of the fastest-growing areas in OD. Large-group interventions get a “whole system into the room” and create processes that allow a variety of stakeholders to interact simultaneously. A large-group intervention can be used to clarify important organizational values, develop new ways of looking at problems, articulate a new vision for the organization, solve cross-functional problems, restructure operations, or devise an organizational strategy. It is a powerful tool for addressing organizational problems and opportunities and for accelerating the pace of organizational change. The final is a normative approach to OD: Blake and Mouton’s Grid Organization Development. It is a popular intervention, particularly in large organizations. Grid OD is a packaged