Organizational Behavior

CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY

MULTIPLE CHOICE

1. The description of an organization as more like a snake pit, with daily conflict, distress, and struggle, would come from which level within the organization?
a.
group level
b.
organizational level
c.
individual level
d.
department level

ANS: C PTS: 1 DIF: Moderate REF: p. 3
OBJ: 1 NAT: AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E

2. The snake pit metaphor of organization behavior conveys the:
a.
dark side of organizations
b.
the dark side of human behavior
c.
the dark side of competition
d.
the dark side of the globalization of markets

ANS: B PTS: 1 DIF: Moderate REF: p. 3
OBJ: 1 NAT: AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E

3. The study of individual behavior and group dynamics in organizational settings describes the content of study in:
a.
organization theory
b.
organization design
c.
organizational behavior
d.
organizational development

ANS: C PTS: 1 DIF: Moderate REF: p. 3
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Human Behavior in Organizations MSC: K&C

4. The description of an organization as clockworks, in which human behavior is logical and rational, would come from which level within the organization?
a.
individual level
b.
group or department level
c.
organizational level
d.
internal level

ANS: C PTS: 1 DIF: Moderate REF: p. 3
OBJ: 1 NAT: AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E

5. The study of organizational behavior is concerned with:
a.
psychosocial, interpersonal, and organizational structure
b.
psychosocial, interpersonal, and work design
c.
interpersonal, group dynamics in organizations, and work design
d.
psychosocial, interpersonal, and group dynamics in organizations

ANS: D PTS: 1 DIF: Easy REF: p. 3-4
OBJ: 1 NAT: AACSB Reflective Thinking | Group