Chapter 8 Group Dynamics and Work Teams
1) ________ focuses on the nature of groups, the variables that govern their development, formation, structure, performance, etc.
A) Group dynamics
B) Teamwork
C) Social facilitation
D) Drive theory
Answer: A
Diff: 1 Page Ref: 251
2) Which of the following constitutes a group?
A) Students waiting in line to sell their textbooks at the end of the semester
B) The office support staff of a sales office
C) Students working on a final project which determines if they pass or fail
D) All of these are groups.
Answer: C
Diff: 2 Page Ref: 251
3) Which of the following characterizes a group?
A) Members pursue diverse goals
B) Independence of membership
C) The ability to solve problems
D) The perception that they are a group
Answer: D
Diff: 2 Page Ref: 251
4) The most basic form of a group is the:
A) formal and informal group.
B) work group, cross-functional team.
C) intact group, self-managed team.
D) temporary work team.
Answer: A
Diff: 2 Page Ref: 253
5) Groups that are created by the organization and are intentionally designed to direct its members toward some important organizational goal are known as:
A) informal groups.
B) formal groups.
C) role-structured groups.
D) self-managed teams.
Answer: B
Diff: 1 Page Ref: 253
6) A group that is determined by the connections between individuals on an organizational chart is known as a/n:
A) command group.
B) task group.
C) standing committee.
D) informal group.
Answer: A
Diff: 1 Page Ref: 253
7) A formal group that is composed of individuals with some special interest or expertise in a specific area, regardless of their positions in the organization, is known as a/n:
A) command group.
B) task group.
C) standing committee.
D) informal group.
Answer: B
Diff: 1 Page Ref: 253
8) Groups that tend to form naturally among an organization's personnel are called:
A) interest groups.
B) friendship groups.
C) task groups.
D) informal