Organizational Behaviour- Case Study Zain Nigeria
ZaiN Nigeria Introduction
A firm‘s organizational structure refers to its formal system of task and reporting relationship controls, co-ordination and motivation that employee are encouraged to work together to achieve organizational goals.
It is a pattern of interaction and co-ordination that links technology tasks and human components of the organization to ensure that the organization accomplishes it purpose. (Andrzej A Huczynski, David A.Buchanan, 2007) .Organizational structure allows the expressed allocation of responsbilities for different functions and processes to differrent entites. Employing of individuals in an organizatuonal structure normally is contracted either timely or untimely basis.while process are aimed at optimizing the ration of effort and iput into output.. ( Micheal Aiken ;Sammuel B.Bacharach;J.Lawerence French, 1980) (W.Fredrickson, 1986) .
Zain Nigeria is a member of Zain group which pioneered mobile telecommunication in the Middle East and is now a major player on the African Continent. It began operations in 1983 in Kuwait as the region’s first mobile operator. In 2003 Zain initiated the 3x3x3 expansion strategy and it has rapidly expanded, and now a leading mobile and data service operator with commercial footprint in 23 Middle East and African countries. With over 15,000 Employees providing range of services to over 64.7Million active individual and business customers (March 31, 2009).
The organizational vision is “To be a global wireless operator by 2011through a 3x3x3 profitable expansion “. The strategy will make Zain a global player in three stages, regional, international and global with each stage completed in three years. Zain strategy focus to achieve this vision is combining value creation and internal growth from existing operation with aggressive expansion into new geographies. .To pursues this strategy Zain is building on four strategic elements. 1. Mass Market focus and segmented customer
A firm‘s organizational structure refers to its formal system of task and reporting relationship controls, co-ordination and motivation that employee are encouraged to work together to achieve organizational goals.
It is a pattern of interaction and co-ordination that links technology tasks and human components of the organization to ensure that the organization accomplishes it purpose. (Andrzej A Huczynski, David A.Buchanan, 2007) .Organizational structure allows the expressed allocation of responsbilities for different functions and processes to differrent entites. Employing of individuals in an organizatuonal structure normally is contracted either timely or untimely basis.while process are aimed at optimizing the ration of effort and iput into output.. ( Micheal Aiken ;Sammuel B.Bacharach;J.Lawerence French, 1980) (W.Fredrickson, 1986) .
Zain Nigeria is a member of Zain group which pioneered mobile telecommunication in the Middle East and is now a major player on the African Continent. It began operations in 1983 in Kuwait as the region’s first mobile operator. In 2003 Zain initiated the 3x3x3 expansion strategy and it has rapidly expanded, and now a leading mobile and data service operator with commercial footprint in 23 Middle East and African countries. With over 15,000 Employees providing range of services to over 64.7Million active individual and business customers (March 31, 2009).
The organizational vision is “To be a global wireless operator by 2011through a 3x3x3 profitable expansion “. The strategy will make Zain a global player in three stages, regional, international and global with each stage completed in three years. Zain strategy focus to achieve this vision is combining value creation and internal growth from existing operation with aggressive expansion into new geographies. .To pursues this strategy Zain is building on four strategic elements. 1. Mass Market focus and segmented customer
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