Organizational Behaviour (OB): is the study oh what people think, feel, and do in and around organizations. 1. It looks at employee behaviour, decisions, perceptions, and emotional responses 2. It examines how individuals and teams in organizations relate to each other and to their counterparts in other organizations
Organizations: groups of people who work interdependently toward some purpose. 3. Key feature of organizations: they are collective entities. People interact with each other in an organized way. 4. Second key feature: collective sense of purpose. (Collective purpose isn’t always well define or agreed on.)
Organizational effectiveness: a broad concept represented by several perspectives, including the organization’s fit with the external environment, internal subsystems configuration for high performance, emphasis or organizational learning, and ability to satisfy the needs of key stakeholders.
Best definition of organizational effectiveness if through a composite of four perspectives: 1. Open systems 2. Organizational learning 3. High-performance work practices 4. Stakeholders
“Organizations are effective when they have a good fit with their external environment, are learning organizations, have efficient and adaptive internal subsystems, and satisfy the need of key stakeholders.”
Open System
A perspective which holds that organizations depend on the external environment for resources, affect that environment through their output, and consist of internal subsystems that transform inputs into outputs.
Traditionally focused on physical resources that enter the organization and are processed into physical goods (outputs.) 5. As open system, organizations depend on the external environment for resources, including raw material, job applicants, financial resources, information, and equipment. 6. External environment also consists