Organizational behavior is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics.
Question 2
Rather than assume that there is one “best” or universal way to manage people in organizations, which approach do researchers use to try to identify how different situations can be best understood and handled?
Contingency
Question 3
Which of the following statements about strategy is true?
Sustainable high performance is achieved only when strategies are well implemented.
Question 4
Since organizations obtain resource inputs from the environment and transform them into outputs that are returned to the environment in the form of finished goods or services, they may be viewed as
Open systems.
Question 5
The shared beliefs and values that influence the behavior of organizational members refers to
Organizational culture.
Question 6
As used in OB, the term multiculturalism refers to __________________.
Pluralism, and respect for diversity and individual differences.
Question 7
Suppose that the company's president decides to develop a policy to increase the company's commitment to its employees and then develops a set of procedures to implement this policy. The president is engaged in which management function?
Planning.
Question 8
Henry Mintzberg identified a set of roles that managers perform. These roles are grouped into which of the following three categories?
Interpersonal, informational, and decisional.
Question 9
According to Robert Katz, the essential skills of management can be grouped into which of the following three categories?
Technical, human, and conceptual
Question 10
Which managerial skill involves the capacity to analyze and solve complex and interrelated problems?