midterm

Question 1
3.33 out of 3.33 points

Characteristics of a successful supervisor are
Answer

Selected Answer: having a positive attitude.
Correct Answer: having a positive attitude.

Question 2
0 out of 3.33 points

Higher-level managers, middle and top, usually spend most of their time on these two management functions:
Answer

Selected Answer: leading and organizing.
Correct Answer: planning and organizing.

Question 3
3.33 out of 3.33 points

A new supervisor's most reliable source of getting to know his/her new employees is probably the
Answer

Selected Answer: employees themselves.
Correct Answer: employees themselves.

Question 4
3.33 out of 3.33 points

When companies eliminate management layers (restructuring or reengineering), they generally
Answer

Selected Answer: push more responsibilities toward supervisors.
Correct Answer: push more responsibilities toward supervisors.

Question 5
0 out of 3.33 points

The four categories of skills used by all levels of managers in all kinds of organizations are called
Answer

Selected Answer: leadership, motivation, communication, problem solving, & planning skills.
Correct Answer: technical, human relations, conceptual, & decision-making.

Question 6
3.33 out of 3.33 points

To reduce subtle discrimination and improve attitudes toward diversity, supervisors and managers can
Answer

Selected Answer: all of these.
Correct Answer: all of these.

Question 7
3.33 out of 3.33 points

Deciding on the department's goals and how to meet them is known as the management function of
Answer

Selected Answer: planning.
Correct Answer: planning.

Question 8
3.33 out of 3.33 points

One positive consequence of the changing diversity of the U.S. workforce