1. In addition to initiative and discipline, career success today also requires:
a) Continuous learning
b) Aggressiveness
c) Competitiveness
d) A strong sense of tradition
e) Assertiveness
Ans: A
2. An input measure of the resource cost associated with goal accomplishment is called _________.
a) performance efficiency
b) productivity
c) return on Investment
d) performance effectiveness
e) value creation
Ans: A
3. A well-known business executive goes to jail for not revealing a personal financial interest in a project that will significantly benefit company profits. This executive’s action is an example of __________.
a) corporate social responsibility
b) opportunistic behaviour
c) violating managerial ethics
d) adhering to company policies
e) dishonesty
Ans: C
4. Which of the following accurately describes an open system?
a) An open system is used to share and exchange information across organizational boundaries.
b) An open system is a collection of subsystems that are not connected to the external environment.
c) An open system is one of many systems that have a positive impact on employee satisfaction.
d) An open system interacts with the external environment in a continual process of transforming resource inputs into product outputs in the form of finished goods and/or services.
e) An open system treats its employees as an important asset.
Ans: D
5. Henry Mintzberg identified a set of roles that managers perform. These roles are grouped into which of the following three categories?
a) Interpersonal, strategic, and decisional.
b) Strategic, informational, and authoritarian.
c) Interpersonal, informational, and decisional.
d) Supervisory, authoritarian, and decisional.
e) Supervisory, informational, and strategic.
Ans: C
6. A __________ occurs when actual performance is less than desired performance.
a) Performance issue.
b) Performance deficiency.
c) Performance opportunity.
d) Decision situation.
e)