As the world enters more modern civilization, organizations also morph into more complex and competitive context. Thus, such situation will become more challenging for today’s managers in maintaining the viability of current organizations. Regarding to those issues, it is important to comprehend in depth on manager’s work.
This essay commences a brief description of the manager interviewed. It will then evaluate the relevance of the Katz’s theory to the interviewed manager’s work. However, it will be more focused on the conceptual skill. Then, this essay will analyze on the relationship of several theories amongst Katz’ managerial work, Fayol’s management function and Mintzberg’s management roles. Finally, it will also examine the relation on Taylor’s four principles to the manager’s work. This essay concludes that every theory has its own limitation, thus, it disable to perfectly describe manager’s job.
Description of the Interviewed Manager
The interviewed manager that will be further discussed in this essay is a first-line manager. She is a supervisor in a branch of a non-local multinational in United States of America. The organization is a medium-sized restaurant which is in service sector. It has been running for about one and a half years. The interviewed manager has been working in the restaurant since it was opened. Her major duty is supervising the work of her members to achieve the optimum performance. Besides, monitoring the members work becomes her daily responsibility.
Evaluation of Katz’s Managerial Skills
Based on the interview conducted, it is significant that the manager’s work reflects particular managerial skills. In this context, the managerial skills will be evaluated based on Kat’s theory. Kat’s managerial skills are classified into three types: “conceptual, technical and human (interpersonal)” (Robbins et al. 2006, p.14). Those skills are interrelated in implication of managerial activities. For further understanding, it