According to Coulter and Ellins (2006), patients want healthcare with a high level of quality. Through patient engagement, the quality can be accomplished, and the services will be actively securing appropriate, effective, safe, and responsive. Coulter and Ellins wrote an articles entitled "Effectiveness of strategies for informing, educating, and involving patients". In the article, the light was sheded on patient engagement in their own or their relatives' healthcare and various ways to enhance engaging patients, through improving health literacy, decision making, self care, and patient safety.
One of issues that has faced the study is that it is difficult to …show more content…
evaluate the quality of patient literacy,decision making, self care, and safety. Therefore, Coulter and Ellins have used different outcome measures, such as patients' knowledge, patients' experience, service utilization, and health behavior, to evaluate patient quality. However, some of measures were negative, which is mean no difference between intervention and control outcomes. In contrast, most measures were positive "beneficial effect" for the outcomes.
Ways to Enhance Patient Engagement
The first way is improving health literacy, which is essenscial to patient engagement.
Health literacy not only focuses on reading health information but also focuses on understanding this information. Institute of Medicine (2004) reported that patients with low health literacy are less likely to follow prescriptions. Second, clinical decision is really important to engage patients through providing patient's preferences. Decision aids can be safe and effective efficiently way to improve medical choices that ensure patient will be satisfied to engage in health processes. Third, improving self care in chronic diseases includes control life style as well as daily care in long period treatment, especially, diabetes, depression, asthma, and hypertension, through providing information about self help programs to measure blood pressure, fasting blood glucose concentrations, and glycated haemoglobin. Finally, safety plays an effective role to encourage patient to participate in healthcare. To illustrate, safety includes informing patients and providers about using medication safely, checking medical record accuracy, observing health processes, reporting treatment complications, and practicing self management that can reduce medical errors and encourage patients to be involved in
treatment.