What is perception?
According to Stephen P Robbins, Perception is a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. The term originated from a Latin word ‘percepio’ meaning receiving, collecting, action of taking possession, apprehension with the mind or senses.
Fred Luthans has defned Perception as a complicated interactions of selection, organization and interpretation of stimuli. According to Luthans, the perceptual process comprises of External environment—Confrontation—Registration—Interpretation—Feedback—Behaviour—Consequence.
Perceptual Process
Objects in the environment—Observation—Perceptual Selection—Perceptual Organization—Interpretation—Response
Perceptual Selectivity
Perceptual selection is the process by which people filter out irrelevant or less significant information so that they can deal with the most important matters.
Perceptual Selection is determined by
External Factors
Internal Factors
External Factors affecting perceptual selection:
Size: The larger the size, the more likely it is to be perceived. The tallest person in the office will invariably be noticed.
Intensity: The more intense an external factor (bright light, loud noise, high pitch sound etc.) the more likely it is to be perceived. One may notice that the TV commercials always have high pitch as compared to normal telecast.
Contrast: External factors that stand out against the background or things that are not which people expect are more likely to be perceived.
Motion: A moving factor is more likely to be perceived than stationary factor. Films (motion pictures) attract people more than a static picture.
Repetition: A repeated factor is more likely to be noticed. Marketing managers use this principle in trying to get attention of the prospective customers.
Novelty and familiarity: Either novelty or familiarity will can attract attention. People